cant get into desktop get a black screen with a white moving arrow tha

[ogormask]

I am stuck at a black screen with a white arrow you can move with your mouse. right click does nothing. heres what i tried so far just linking to another forum so its easier to see where i am at. really want to avoid having to reinstall windows.

My server gets the windows splash and then a white arrow heres what i tried so far - AVS Forum

 

[seavixen32]

Welcome to Windows Seven Forums.

I would initially try a startup repair if you have a Windows DVD or a System Repair disc.

http://www.sevenforums.com/tutorials/681-startup-repair.html

If you don't have either, check here: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

You can also try a repair install: http://www.sevenforums.com/tutorials/3413-repair-install.html

This shouldn't affect your personal files or any applications you have installed.

 

[ogormask]

Heres what I did.

Startup repair doesnt work I get an error posted in the link above.

tried to repair boot files but no luck either.

cant get into safemode

memtest is no errors

hardware seems stable no blue screens nothing just cant get into desktop

im not completely concerned about the install its just my utorrent settings idk how to transfer them. I need to maintain the files I am currently uploading as well as what is in my queue (all legal files) it would take 30 hours plus to resurrect my queue and thats too much work.

 

[seavixen32]

Try the repair install I linked you to.

 

[ogormask]

well according to those directions i must be logged into admin and since i cant get desktop that seems impossible to do.

 

[seavixen32]

If you are the only user you will have an admin user account.

Did you try the repair install?

If not, or it doesn't work, it looks like you are faced with reinstalling Windows.

 

[ogormask]

well I have the admin account yes but if i cant log into it then of course i cant do that but isnt there any other way of fixing what is wrong? seems like something simple i just dont know what it is. the repair says there is something wrong it just doesnt seem to fix it.

 

[seavixen32]

Have you tried booting into Safe Mode, as explained in this tutorial?

http://www.sevenforums.com/tutorials/666-advanced-boot-options.html

If you can access Safe Mode, choose either Repair Your Computer or Last Known Good Configuration.

 

[ogormask]

I already said I cant go safe mode either. If you go to the link it does the following:

with network then it never fully loads the drivers

without network option it gest same black screen as b4.

 

[seavixen32]

Then I'm afraid I've got nothing else to offer other than re-installing Windows.

 

[ogormask]

sorry if it sounded like i was mad its just hard in forums when you go over the same steps over and over. I usually can fix almost anything myself but this had me stumped.

 

[seavixen32]

Don't worry, no offence taken.

In the absence of any other ideas I suppose we may have to consider whether there is a problem with your hard drive.

Have you been able to get into the BIOS to see if there is a problem with the boot order or the BIOS recognizing your hard drive?

 

[ogormask]

yeah i went over that. its a server so its a complicated setup. I have 24 hdds in a norco case. i have an areca card controling 16 and another card with 4 and my mobo other 4. so i tried resetting cmos and then had to resetup the bios. I was just pressing esc and changing boot order to boot off usb for testing or picking my c: to run.

I did have an issue once with the ahci or whatever advanced setting in the motherboard. like where you pick sata or pata i set it sata only.

 

[seavixen32]

Unfortunately, I have no experience with a server setup.

I'll drop into the VIP thread and try and get you some more help.

 

[ogormask]

I went over all the bios settings and its setup correctly.
same black screen white arrow.

I found something that says it can transfer your complete utorrent settings to another computer so ima try that. I have an extra drive so im sure i can do that easy enough

 

[kegobeer]

Hey orogmask, glad you checked out the forums over here.

I didn't know you were running a RAID configuration. Have you booted into the RAID bios and verified the arrays are healthy?

Since you get hung up at the network part of the boot, have you tried disabling the onboard NIC in the bios, then booting into safe mode?

 

[Golden]

Hi,

I noted in the other forum you posted to that you ran 3 passes of Memtest. All our recommendations here are to run MemTest86+ for a minimum of 7 passes, or until an error is reported.

Memtest86+ - Advanced Memory Diagnostic Tool

Could you try that and let us know what is reported?

regards,
Golden

 

[gregrocker]

Other steps for when Windows 7 fails to boot

 

[ogormask]

the raid config is fine. it reports the raid as healthy and the c: is not in the array or on any raid its connected to my motherboard.

ill try more passes.

i foudn a fix for utorrent so i might just do that

ill check out those other optiosn too.

 

[seavixen32]

OK. Do keep us posted as it'll be interesting to see what the problem was.