Solved Can't go online via software

tommytinkroom

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Power User
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Hi,Running Windows 7 64bit,and the problem is i can go online via FF or IE9 but if i try to go online via for example right clicking on a dropbox folder and choosing share folder nothing will happen.
Or if i try to go online via software for example anydvd if i click slysoft when i right click icon nothing happens.
I remember this phenomenon happening before a long time ago and i was given a fix for it,but for the life of me i can't remember what it was.
Would be eternally grateful for a solution to this problem.
confused.gif
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP300E5A-A02DX
OS
Windows 7 home premium 64bit sp1
CPU
Intel Core i5
Motherboard
Manufacturer SAMSUNG ELECTRONICS CO., LTD
Memory
8gb
Graphics Card(s)
Intel HD Graphics Family HD 3000
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor on Intel HD Graphics Family
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HM641JI
Keyboard
Logitech K400 wireless
Mouse
Logitech M570 trackball wireless
Internet Speed
75MB DL 16MB UL (Cooking with Gas)
Antivirus
Avast IS and MBAM Pro
Browser
Firefox
Hi,Running Windows 7 64bit,and the problem is i can go online via FF or IE9 but if i try to go online via for example right clicking on a dropbox folder and choosing share folder nothing will happen.
Or if i try to go online via software for example anydvd if i click slysoft when i right click icon nothing happens.
I remember this phenomenon happening before a long time ago and i was given a fix for it,but for the life of me i can't remember what it was.
Would be eternally grateful for a solution to this problem.
confused.gif
Download and install Malwarebytes in safe mode: Malwarebytes Anti-Malware - Download.com
Run a full scan, NOT a quick scan. If it finds anything, remove the things it finds.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
Hi, Thanks for your reply.I do run Malwarebytes Pro quite regular, but i just took your advice and run a full scan in safe mode and it found nothing.
Like i said in my first post this problem happened to me once before a long time ago and a mod give a fix for it. I think it was along the lines of my computer and properties but not sure.
I've made a short video of the problem which might explain it better than i can in words online problem - YouTube
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP300E5A-A02DX
OS
Windows 7 home premium 64bit sp1
CPU
Intel Core i5
Motherboard
Manufacturer SAMSUNG ELECTRONICS CO., LTD
Memory
8gb
Graphics Card(s)
Intel HD Graphics Family HD 3000
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor on Intel HD Graphics Family
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HM641JI
Keyboard
Logitech K400 wireless
Mouse
Logitech M570 trackball wireless
Internet Speed
75MB DL 16MB UL (Cooking with Gas)
Antivirus
Avast IS and MBAM Pro
Browser
Firefox
Hi, Thanks for your reply.I do run Malwarebytes Pro quite regular, but i just took your advice and run a full scan in safe mode and it found nothing.
Like i said in my first post this problem happened to me once before a long time ago and a mod give a fix for it. I think it was along the lines of my computer and properties but not sure.
I've made a short video of the problem which might explain it better than i can in words online problem - YouTube
Have you tried system restoring. If that isn't possible, try running sfc /scannow in an administrative command prompt.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
Just had a brain storm and remembered what the fix was it sort of goes like this,start/default programs set program access and computer defaults/microsoft windows/non microsoft windows/custom/ and set ie as default and bingo it's fixed.
I should imagine there's a lot easier way of doing it than the way i did it.
Thanks for everyones input.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP300E5A-A02DX
OS
Windows 7 home premium 64bit sp1
CPU
Intel Core i5
Motherboard
Manufacturer SAMSUNG ELECTRONICS CO., LTD
Memory
8gb
Graphics Card(s)
Intel HD Graphics Family HD 3000
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor on Intel HD Graphics Family
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HM641JI
Keyboard
Logitech K400 wireless
Mouse
Logitech M570 trackball wireless
Internet Speed
75MB DL 16MB UL (Cooking with Gas)
Antivirus
Avast IS and MBAM Pro
Browser
Firefox
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