Solved Cant install an update; W7 says it's installed but it does not appear

[riffwraith]

to be.

It's KB3033929

I have to have it install to installed a 3rd party app. When trying install to install that app, it throws an error saying that KB3033929 is not installed. When I try and install KB3033929, I get a message saying it is already installed.

if I go to Ctrl Panel > Installed Updates, it is not listed there.

Any idea on where to look/what to do?

Thanks in advance.

--edit---

Also, the 3rd party app is requiring sha256 support. That is the reason for the KB update. Is it possible I have this sha256 already, and maybe a required service is disabled?

 

[torchwood]

Hi

that update has been superceeded, hence will not be shown
check if these 3 are installed

[FONT=&quot] KB3138612, KB4474419, KB4490628[/FONT]​

 

[riffwraith]

Hi and thank you.

Yes to all three.

So, what to do about the 3rd party app that wont install b/c it can't find [FONT=&quot]KB3033929?[/FONT]

 

[torchwood]

is kb4569557 installed

 

[riffwraith]

is kb4569557 installed

No. And I cant find it anywhere - incl. the MS catalog.

 

[Volume Z]

Yes to all three.

Uninstall KB4474419. It's one of a myriad updates that prevent KB3033929 from installing, but maybe it's the only one of those you happen to have installed.

WARNING: Do not uninstall KB4474419 if the Servicing Stack Update of September 2019 (Servicing stack update for Windows 7 SP1 and Server 2008 R2 SP1: September 10, 2019 - Microsoft Support) or later is installed.

Instead install KB3125574.

[FONT=&quot]

is kb4569557 installed

Doesn't make sense as 4569557 is a support article.[/FONT]

 

[riffwraith]

Dude - you rock. KB3125574 was the answer - thank you!