Can't load HTTPS websites

gifpaste

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I'm unable to open any HTTPS website. This morning my router died and I replaced it with a new one. I called my ISP to verify I have correct DNS servers. I can't think of anything that would restrict https in the router..

When I try to load https I get a connection timed out, as if the server isnt there. For example I can load amazon.com, but when I click on my account it times out.

Any suggestions? I realize this might not be Win7 specific..
 

My Computer

OS
Win7 Pro SP1
CPU
Intel Core i7-3820
Motherboard
ASRock X79 Extreme4 LGA 2011 Intel X79
Memory
16 GB
Graphics Card(s)
EVGA 012-P3-2078-KR GeForce GTX 560 Ti & GeForce 8400GS
Hard Drives
OCZ Agility 3 AGT3-25SAT3-240G
Do you have other pc overthere connected to same router? Does it have the same problem?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
All devices can't access https so gotta be the new router. iphone, ipad, kindle, laptop, etc. DIR-655 router
 

My Computer

OS
Win7 Pro SP1
CPU
Intel Core i7-3820
Motherboard
ASRock X79 Extreme4 LGA 2011 Intel X79
Memory
16 GB
Graphics Card(s)
EVGA 012-P3-2078-KR GeForce GTX 560 Ti & GeForce 8400GS
Hard Drives
OCZ Agility 3 AGT3-25SAT3-240G
I'm unable to open any HTTPS website. This morning my router died and I replaced it with a new one. I called my ISP to verify I have correct DNS servers. I can't think of anything that would restrict https in the router..

When I try to load https I get a connection timed out, as if the server isnt there. For example I can load amazon.com, but when I click on my account it times out.

Any suggestions? I realize this might not be Win7 specific..
Did you change any settings in the router? Is it a new bought router?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Look in the router config. Is port 443 blocked?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I'm unable to open any HTTPS website. This morning my router died and I replaced it with a new one. I called my ISP to verify I have correct DNS servers. I can't think of anything that would restrict https in the router..

When I try to load https I get a connection timed out, as if the server isnt there. For example I can load amazon.com, but when I click on my account it times out.

Any suggestions? I realize this might not be Win7 specific..

It sounds like the modem requires a reset in order to pick up the new router.

Usually just unplugging the modem from the wall for a few minutes and unplugging the modem from the router will do the trick.

Plug the modem back in to power then wait for the lights to finish blinking then plug the modems WAN or internet port into the DIR-655's Internet port.

I'm running the same router as my gateway, good router.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Performed many factory resets, also unplugged cable modem + router, then powered on CM waited for ready, then powered on router.

I see no where in router where I can disable 443/ssl/https kind of option, fresh factory reset (abouth the 5th tonight)

I've narrowed it down to when I enter my network information, https goes away. I have a static isp from my ISP

From a fresh factory reset it defaults to DHCP for wan, it correctly gets my static IP and gateway provided by ISP
The router also has 'Enable Advanced DNS Service' checked which "Advanced DNS is a free security option that provides Anti-Phishing to protect your Internet connection from fraud and navigation improvements such as auto-correction of common URL typos." This greys out the DNS addresses and uses D-Links: 204.194.232.200 + 204.194.234.200

At this point I can load gmail on all devices, but a few minutes later I'm again no longer able to connect over https on any device
 

My Computer

OS
Win7 Pro SP1
CPU
Intel Core i7-3820
Motherboard
ASRock X79 Extreme4 LGA 2011 Intel X79
Memory
16 GB
Graphics Card(s)
EVGA 012-P3-2078-KR GeForce GTX 560 Ti & GeForce 8400GS
Hard Drives
OCZ Agility 3 AGT3-25SAT3-240G
Performed many factory resets, also unplugged cable modem + router, then powered on CM waited for ready, then powered on router.

I see no where in router where I can disable 443/ssl/https kind of option, fresh factory reset (abouth the 5th tonight)

I've narrowed it down to when I enter my network information, https goes away. I have a static isp from my ISP

From a fresh factory reset it defaults to DHCP for wan, it correctly gets my static IP and gateway provided by ISP
The router also has 'Enable Advanced DNS Service' checked which "Advanced DNS is a free security option that provides Anti-Phishing to protect your Internet connection from fraud and navigation improvements such as auto-correction of common URL typos." This greys out the DNS addresses and uses D-Links: 204.194.232.200 + 204.194.234.200

At this point I can load gmail on all devices, but a few minutes later I'm again no longer able to connect over https on any device
So http and https DO work for a few minutes(?) After that https doesn't work anymore. Really no problem with http whatsover?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Performed many factory resets, also unplugged cable modem + router, then powered on CM waited for ready, then powered on router.

I see no where in router where I can disable 443/ssl/https kind of option, fresh factory reset (abouth the 5th tonight)

I've narrowed it down to when I enter my network information, https goes away. I have a static isp from my ISP

From a fresh factory reset it defaults to DHCP for wan, it correctly gets my static IP and gateway provided by ISP
The router also has 'Enable Advanced DNS Service' checked which "Advanced DNS is a free security option that provides Anti-Phishing to protect your Internet connection from fraud and navigation improvements such as auto-correction of common URL typos." This greys out the DNS addresses and uses D-Links: 204.194.232.200 + 204.194.234.200

At this point I can load gmail on all devices, but a few minutes later I'm again no longer able to connect over https on any device

Yep and now it's mysteriously marked as solved. Pretty sure it was the modem like I mentioned earlier.

Thanks for the rep gifpaste.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
I've narrowed it down to when I enter my network information, https goes away
Where do you enter network information? https is working before you do that?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Yep and now it's mysteriously marked as solved. Pretty sure it was the modem like I mentioned earlier.

Thanks for the rep gifpaste.

lol ya.. i'm so baffled but just glad thats over.

i power cycled the modem the day i had trouble, waiting a minute, then after it was fully on doing the router next. perhaps it was i needed to power cycle the modem _after_ i fully configured the router

was just super weird when I got https to work briefly for a couple minutes then halt

either way... *steps slowly away from router/modem* it is working now and i have 1 more trick up my sleeve for next time

rep for you both for helping :) thx again :)
 

My Computer

OS
Win7 Pro SP1
CPU
Intel Core i7-3820
Motherboard
ASRock X79 Extreme4 LGA 2011 Intel X79
Memory
16 GB
Graphics Card(s)
EVGA 012-P3-2078-KR GeForce GTX 560 Ti & GeForce 8400GS
Hard Drives
OCZ Agility 3 AGT3-25SAT3-240G
Ugh.. this literally just started happening again today mid-session. It was working fine since I last posted and was working fine for about 3 hours this morning since I woke up, but now mysteriously I can no longer access https sites again

plugging directly into the cable modem works, then as soon as i plug back into the router https no longer works
 

My Computer

OS
Win7 Pro SP1
CPU
Intel Core i7-3820
Motherboard
ASRock X79 Extreme4 LGA 2011 Intel X79
Memory
16 GB
Graphics Card(s)
EVGA 012-P3-2078-KR GeForce GTX 560 Ti & GeForce 8400GS
Hard Drives
OCZ Agility 3 AGT3-25SAT3-240G
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