Can't open Hp coolsense

[Ap3xGam3r]

Hi, I have a hp pavilion dv6 7050ca laptop and I cannot open Hp coolsense. I searched around and found that my problem was my hp support assistant. When I open hp support assistant it automatically crashes and says windows is finding a solution to the problem...I tried to uninstall using control panel and it gave me "error 1316." saying the my account already exists or something along those lines. Now I downloaded the fixit by microsoft and it apparently got hp support assistant to uninstall, but when I open hp recovery manager to try and reinstall it...it shows a red exclamaition mark claiming I did not uninstall Hp support assistant...and it doesn't show up on control panel anymore...What is wrong? And how do I get Hp support assistant and hp coolsense to work? Please help me as I really want both of those applications to work!

 

[maxie]

Read the Link below ... And follow the Steps ...


Troubleshooting HP Support Assistant (Windows 7) | HP® Support

 

[Ap3xGam3r]

I installed the hp support assistant from the link you gave me and the icon doesn't appear...can't find it from the start menu or control panel either...it is completely invisible..

 

[maxie]

Try to Reinstall the original version of HP Support Assistant that came with your computer.

 

[Ap3xGam3r]

That is the problem...I can't..

 

[maxie]

Did you Download it and try to Install it that way ?

 

[Ap3xGam3r]

I'm afraid I don't know what you mean by that..

 

[maxie]

Instead of trying to Install from the Recovery Manager .. Go to the HP Website and Download the Original Version that came with your Computer ....

 

[Ap3xGam3r]

Ok I will try that and tell you the results..BTW try for all your help so far

 

[Ap3xGam3r]

Actually...I am getting rid of bloatware atm..and are the hp applications such as coolsense, support assistant, etc really necessary for my laptop? I read somewhere that it is unneeded and can be uninstalled altogether..

 

[maxie]

Yes its all Bloatware and really not needed ... Windows 7 does a fine job of Maintaining your System ..


You could go the whole hog and do a clean Install ...


The Link below contains every thing you need to get the perfect Insulation including the ISO ..



http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html