Can't print photos

dre1x

New member
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Win 7 Home Premium 64-bit
DeskJet 1050 J410
USB connection
Printer set as default Printer
Software: HP (downloaded from HP website)

Can't print photos from the following apps:
Windows Photo Gallery
Windows Photo Viewer
Paint.net

Printer will print photos from:
Windows Paint
Apple Pictures Viewer

It will print from docs from MS Office Apps

Not sure why it won't print from Windows photo apps or Paint.net
Previous printer HP PSC 1210 would print from all apps

Any ideas are welcome, I'd like to be able to print 4x6, 5x7 etc
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion p6616f
OS
Win 7 Home Premium 64 bit
CPU
AMD Phenom x4 820
Motherboard
N-Alvorix-RS880 (Foxconn)
Memory
6 GB
Graphics Card(s)
Integrated ATI HD 4200 DVI/VGA
Sound Card
OEM Integrated
Monitor(s) Displays
HP 2010i
Hard Drives
1-750GB SATA
1-250GB SATA
PSU
OEM
Case
OEM
Cooling
Fan OEM

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Ran:
sfc /scannow
Results:
Verification 100% complete
Windows Resource Protection did not find any integrity violations.

Ran:
Spybot: No major issues other than cookies
MalwareBytes: No major threat issues
AdwCleaner: No major threat issues
CCleaner

Uninstalled Paint.net: no difference

Windows features: checked LPD Service, checked LPR Port Monitor
no difference

Photo to print briefly appears in print queue, then disappears

Repaired Windows Live Essentials (Live Photo Gallery)

Again, photo to print briefly appears in print queue, then disappears

Ran:
Chkdsk on boot: no issues or repairs

tried printing from Live Photo Gallery
no difference, again, photo to print briefly appears in print queue, then disappears

Don't have another printer to try, the HP PSC that I had won't feed paper among other issues
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion p6616f
OS
Win 7 Home Premium 64 bit
CPU
AMD Phenom x4 820
Motherboard
N-Alvorix-RS880 (Foxconn)
Memory
6 GB
Graphics Card(s)
Integrated ATI HD 4200 DVI/VGA
Sound Card
OEM Integrated
Monitor(s) Displays
HP 2010i
Hard Drives
1-750GB SATA
1-250GB SATA
PSU
OEM
Case
OEM
Cooling
Fan OEM
dre1x,
Welcome to SF. Consider uninstalling HP printer driver completely then re-installing per the manuals directions with the latest drivers?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
did that as well, twice, to no avail

It seems that any program that gets me to the print screen "How do you want to print your pictures" with the options to pick 'full page/4x6/5x7/8x10/3.5x5/wallet/contact sheet' fails to print.

This issue is not a particularly big concern, however, I seem to remember this printer did print pics in the past. I switched to the HP PSC 1250 (used) which did print from Windows Photo Gallery and Paint.net, but then it developed problems, so I scrapped it and switched back to the HP DJ 1050.

I really need another printer, so maybe in the near future I can buy another, switch the DJ 1050 to my Mac, and try another printer on my Windows machine.
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion p6616f
OS
Win 7 Home Premium 64 bit
CPU
AMD Phenom x4 820
Motherboard
N-Alvorix-RS880 (Foxconn)
Memory
6 GB
Graphics Card(s)
Integrated ATI HD 4200 DVI/VGA
Sound Card
OEM Integrated
Monitor(s) Displays
HP 2010i
Hard Drives
1-750GB SATA
1-250GB SATA
PSU
OEM
Case
OEM
Cooling
Fan OEM
Have you tried using the pictures on a usb stick directly printed via the printers onboard usb and software?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
This particular printer (Deskjet 1050) doesn't have an onboard USB port.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion p6616f
OS
Win 7 Home Premium 64 bit
CPU
AMD Phenom x4 820
Motherboard
N-Alvorix-RS880 (Foxconn)
Memory
6 GB
Graphics Card(s)
Integrated ATI HD 4200 DVI/VGA
Sound Card
OEM Integrated
Monitor(s) Displays
HP 2010i
Hard Drives
1-750GB SATA
1-250GB SATA
PSU
OEM
Case
OEM
Cooling
Fan OEM
Have you tried it without SpyBot on your computer. SpyBot does many strange things when used with Windows 7.
Just things I have noticed reading many post. Nothing scientific.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
tried with Spybot uninstalled, no difference

So far this issue is unresolved, I will post back if I can find another printer to test.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion p6616f
OS
Win 7 Home Premium 64 bit
CPU
AMD Phenom x4 820
Motherboard
N-Alvorix-RS880 (Foxconn)
Memory
6 GB
Graphics Card(s)
Integrated ATI HD 4200 DVI/VGA
Sound Card
OEM Integrated
Monitor(s) Displays
HP 2010i
Hard Drives
1-750GB SATA
1-250GB SATA
PSU
OEM
Case
OEM
Cooling
Fan OEM
Hi dre1x
I have a HP Photosmart C5380, 3+ years old but working fine, printing from every other app but Windows Photo Viewer and Photo Gallery.
I have just recovered from the same problem, there are lots of complaints about this from different forums, M$ Support did not even acknowledge mine. In the end I found that HP, own programme, Photosmart Essential 3.5, handled it all. Go to HP and look for programme updates. Or if you have the original CD that came with your printer, it should be on the CD. After unplugging and uninstalling your printer, reinstall from the CD, then go to HP Support, enter your Printer model Number, and look for updates.

EDIT: uninstall Windows Photo Viewer and Gallery.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
bertison
OS
Windows 7/64 HPremium.
CPU
AMD FX-6300.
Motherboard
Asus M5A78L-M LE/USB3.
Memory
Corsair (2x4) GB DDR3 CMXGX3M2A1337CL9.
Graphics Card(s)
NVidia/Gigabyte GT730 (2GB) GDDR5.
Sound Card
Onboard.
Monitor(s) Displays
Iiyama PLE2407HDS.
Screen Resolution
1920 x 1280
Hard Drives
Desktop: 1TB. WD10EZEX-00BN5A0.
Zyxel nsa310 NAS: 2TB Seagate Barracuda 7200.14.
Cache Drive: Sandisk SDSSDRC032G.
Laptop Lenovo B50/80 128 GB SSD.
PSU
Corsair 750M.
Case
Coolermaster N300.
Cooling
FRONT: (2X) 140mm. TOP: (1x) 120mm. REAR: (1x) 120mm.
Keyboard
Logitech K290
Mouse
Trust Optical Wired
Internet Speed
15 Mb Down, 0.55 Up.
Antivirus
Kaspersky Total Security 2017, Hitman Pro.
Browser
Firefox.
Other Info
NETWORK:
Sky "Q box" and router.
Desktop & NAS - 30 Metres Cat6 Ethernet wired, via TP-Link 4-port switch.
Lenovo B50/80 Laptop, 2x Wileyfox phones, Lenovo TAB3-8 tablet - all wireless.
Grandchildren, their parents and friends as bandwidth 'parasites' at various times!
Re-installed HP Photo Creations (which is the Win 7 replacement for Photo Essentials) from product CD. I generally don't use any bundled product software, however this particular product will allow me to print various frame sizes of photos.

Still can't print photos from directly from the following apps:
Windows Photo Gallery
Windows Photo Viewer
Paint.net
It seems that any native Windows program that gets me to the print screen "How do you want to print your pictures" with the options to pick 'full page/4x6/5x7/8x10/3.5x5/wallet/contact sheet' fails to print.

But, at least there's a work around alternative now.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion p6616f
OS
Win 7 Home Premium 64 bit
CPU
AMD Phenom x4 820
Motherboard
N-Alvorix-RS880 (Foxconn)
Memory
6 GB
Graphics Card(s)
Integrated ATI HD 4200 DVI/VGA
Sound Card
OEM Integrated
Monitor(s) Displays
HP 2010i
Hard Drives
1-750GB SATA
1-250GB SATA
PSU
OEM
Case
OEM
Cooling
Fan OEM
Interesting to note that my g/f's computer, also Win7 64, does, in fact, print from Photo Gallery as it's supposed to!
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion p6616f
OS
Win 7 Home Premium 64 bit
CPU
AMD Phenom x4 820
Motherboard
N-Alvorix-RS880 (Foxconn)
Memory
6 GB
Graphics Card(s)
Integrated ATI HD 4200 DVI/VGA
Sound Card
OEM Integrated
Monitor(s) Displays
HP 2010i
Hard Drives
1-750GB SATA
1-250GB SATA
PSU
OEM
Case
OEM
Cooling
Fan OEM
Very odd, just glad you sorted a work around. Maybe in time you'll find the culprit?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
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