Can't (re)install Service Pack 1

HoneycombAG

Overclocking the Web
Power User
Local time
8:51 PM
Messages
297
I'm havin' a bit of trouble installing Service Pack 1. Either that or Windows Update wants to make an excuse and stop the installation halfway and then spit out a random error code.

Failed - Error Code 8024200D

Would downloading the MSU file help resolve what's halting the update process?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
AMD A10-6800K APU with Radeon(tm)™ HD Graphics 4100
Motherboard
ASRock FM2A85X Extreme4-M
Memory
(2) G.Skill F3-12800CL10-8GBXL
Graphics Card(s)
ASUS R7 250 Series (0x6610)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Acer X213H LCD monitor, 21"
Screen Resolution
1920 x 1080 x 32 bits @ 60 Hz
Hard Drives
WD Black, 1.0TB, WDC WD1002FAEX-00Z3A0
PSU
Rosewill Quark-650
Case
Raidmax Comet SECC Steel ATX Mid Tower Computer Case
Cooling
1 x 80mm + 2 x 120mm + Stock cooler
Mouse
Gear Head Wireless Optical 5-button mouse
Internet Speed
FTTx 6000 / 1000
Antivirus
Avast! Free Antivirus 2015.10.0.2208
Browser
Google Chrome Version 40.0.2214.115
Other Info
*AMD Dual-Graphics
*Uses OpenDNS
*Uses Folding@Home
*HP 16x Super-Multi DVD Writer
*Superspeed 74-in-1 Card Reader
*Maximum overclock has not been determined.
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post a link in your reply.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I'm havin' a bit of trouble installing Service Pack 1. Either that or Windows Update wants to make an excuse and stop the installation halfway and then spit out a random error code.

Failed - Error Code 8024200D

Would downloading the MSU file help resolve what's halting the update process?

Hello HoneycombAG and welcome to the forums :party:

I've never seen a 0x8024200D that hasn't been solved by download and installing the update from the Microsoft Download Centre, so give that a go and let us know how you get on.

Regardless of whether it fails or succeeds, I would still like you to run the SURT as Noel instructed as it will tell us the state of your Windows Updates.

Tom
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
Back
Top