Can't see all my memory - not a 4GB limit problem.

jwalk

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I have an old HP A1030N with a PGTD1-LA (Goldfish3) motherboard and a P4 3GHz HT processor. I have an Audigy Soundblaster something-or-other sound card and an NVidia GeForce 9400GT video card. I'm running Windows 7 32-bit Ultimate.

For a long time I've been running with 1.5GB DDR2 RAM (2x256 + 2x512). I recently talked myself into upgrading, and grabbed (2) 1GB modules. Installing those with my previous 512's should give me 3GB, but I'm being told that I have only 2.37GB available.

Where's my other 600+ MB and how do I get them? Re-install?

I've Googled plenty, and all the problems I see discussed refer to the infamous 4GB/32-bit limitations. I know all about that, and I don't see where any of that applies. My motherboard supports up to 4GB RAM installed. My 3GB and the gigabyte on the video card should still fall within that limitation.

memoryx.png
 

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Windows 7 Home PremiumAMD Phenom II X6 1045T 2.7GHz8GB DDR3 SDRAMAMD Radeon HD6970
Computer Manufacturer/Model Number
Dell Studio XPS 7100
OS
Windows 7 Home Premium
CPU
AMD Phenom II X6 1045T 2.7GHz
Motherboard
Dell 0NWWY0
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8GB DDR3 SDRAM
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AMD Radeon HD6970
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Dell IN2020M
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Seagate ST310005 28AS SATA Disk Device (1000GB)
Toshiba USB 3.5"-HDD (750GB)
Western Digital WD20 00JD-22HBB0 SATA Disk Device (200GB)
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It seems that a portion of your RAM is still being set aside for probably your graphics card. Other possible users of memory are
System ROM
APIC(s)
Integrated PCI devices, such as network connectors and SCSI controllers
PCI cards
 

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Win 7 Pro 64-bitIntel i5 2.4 Ghz8GB DDR3Intel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
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15.6 WGXA Anti-Glare LED
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1280x800
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640Gb 7200rpm
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MSE
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It seems that a portion of your RAM is still being set aside for probably your graphics card. Other possible users of memory are
System ROM
APIC(s)
Integrated PCI devices, such as network connectors and SCSI controllers
PCI cards
OK, fair enough. I'm not entirely sure how all that works, so I have to accept it's possible.

However, with 1.5GB RAM, I got to see and use the full 1.5GB. Why am I losing out now? How can I get it back? Can I?
 

My Computer My Computer

At a glance

Windows 7 Home PremiumAMD Phenom II X6 1045T 2.7GHz8GB DDR3 SDRAMAMD Radeon HD6970
Computer Manufacturer/Model Number
Dell Studio XPS 7100
OS
Windows 7 Home Premium
CPU
AMD Phenom II X6 1045T 2.7GHz
Motherboard
Dell 0NWWY0
Memory
8GB DDR3 SDRAM
Graphics Card(s)
AMD Radeon HD6970
Monitor(s) Displays
Dell IN2020M
Screen Resolution
1600x900
Hard Drives
Seagate ST310005 28AS SATA Disk Device (1000GB)
Toshiba USB 3.5"-HDD (750GB)
Western Digital WD20 00JD-22HBB0 SATA Disk Device (200GB)
Toshiba MK1032GAX (100GB)
PSU
COOLER MASTER Silent Pro RSA00-AMBAJ3-US 1000W
Case
Original
Cooling
Forced air
Keyboard
Logitech G11
Mouse
Logitech MX-518
Internet Speed
[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel i5 2.4 Ghz8GB DDR3Intel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
From what I can remember, this total installed vs. available memory issue has to do with something called memory re-mapping. Not all systems (mobos and BIOS) support re-mapping. This Microsoft KB article goes into a bit more detail:

The usable memory may be less than the installed memory on Windows 7-based computers
I suppose that could be the case. BIOS does, in fact, detect all the correct memory in their slots:


While Everest Ultimate running inside Windows does not:
 

My Computer My Computer

At a glance

Windows 7 Home PremiumAMD Phenom II X6 1045T 2.7GHz8GB DDR3 SDRAMAMD Radeon HD6970
Computer Manufacturer/Model Number
Dell Studio XPS 7100
OS
Windows 7 Home Premium
CPU
AMD Phenom II X6 1045T 2.7GHz
Motherboard
Dell 0NWWY0
Memory
8GB DDR3 SDRAM
Graphics Card(s)
AMD Radeon HD6970
Monitor(s) Displays
Dell IN2020M
Screen Resolution
1600x900
Hard Drives
Seagate ST310005 28AS SATA Disk Device (1000GB)
Toshiba USB 3.5"-HDD (750GB)
Western Digital WD20 00JD-22HBB0 SATA Disk Device (200GB)
Toshiba MK1032GAX (100GB)
PSU
COOLER MASTER Silent Pro RSA00-AMBAJ3-US 1000W
Case
Original
Cooling
Forced air
Keyboard
Logitech G11
Mouse
Logitech MX-518
Internet Speed
[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel i5 2.4 Ghz8GB DDR3Intel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Have you set Maximum Memory to zero (0) in System Configuration in the Boot Tab Then adavanced options ?
 

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Built them myself, Science Experiments !
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Draw my own Graphics, several nVidia cards
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on motherboard
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19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
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added 80gb external on Ult 7600 computer,
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430w, 550w, 600w, 700, 800, etc
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All Generic Full Towers
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AVG Free on 24 different Desktops, NO Problems!
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IE 8 is preferred, but use FireFox sometimes
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Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
Just a guess, but it may not like the 2 different type memory sticks. try removing the 2 512meg sticks and see if it sees all of the 2gig memory.
Ken
 

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Win7 x64 Ultimate SP1Intel i7-26008 GigGeforce gt 520
Computer Manufacturer/Model Number
Dell Optiplex 980
OS
Win7 x64 Ultimate SP1
CPU
Intel i7-2600
Memory
8 Gig
Graphics Card(s)
Geforce gt 520
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LG & Acer
Screen Resolution
1920x1080
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Fios 45/35
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Windows Home Server
Just a guess, but it may not like the 2 different type memory sticks. try removing the 2 512meg sticks and see if it sees all of the 2gig memory.
Ken

More like 3 different makes. I see two from Spectek, and 1 each from Samsung and Patriot.

Check what Doc posted first, then if that doesn't to it try it with the two 1 GB sticks as Ken suggested. If it sees and uses all 2 GB, then try it with the two 1 GB sticks and one of the 512 MB sticks and see if the full 2.5 GB is available. If it is swap the one 512 with the other and test again. You can also try putting the sticks in the slots like this,

1 GB - 1 GB - 512 MB - 512 MB
or
512 MB - 512 MB - 1 GB - 1 GB

and see if a different slot combination will get all 3 GB usable.

P.S. One small niggle, neither your video card nor the sound card are PCI-E, they are both PCI only,

Motherboard Specifications, PTGD-LA (Goldfish3) - HP Customer Care (United States - English)
 

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Win 7 Ultimate x64FX-8350 @ 4.6 GHz so farADATA XPG V1 Series Black 8GB DDR3 1600Sapphire R9 270x Dual-X
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
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Antec Three Hundred
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Cooler Master 212 EVO
Keyboard
Logitech G510
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Logitech G500s
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35000/3000
Thanks for all the ideas - I'll try them out and post back with my findings.

P.S. One small niggle, neither your video card nor the sound card are PCI-E, they are both PCI only,


Right right... did I say otherwise?

EDIT: Oh, OK - my profile thingy. I'm not sure why that was there. I must've been dreaming that day or something.
 

My Computer My Computer

At a glance

Windows 7 Home PremiumAMD Phenom II X6 1045T 2.7GHz8GB DDR3 SDRAMAMD Radeon HD6970
Computer Manufacturer/Model Number
Dell Studio XPS 7100
OS
Windows 7 Home Premium
CPU
AMD Phenom II X6 1045T 2.7GHz
Motherboard
Dell 0NWWY0
Memory
8GB DDR3 SDRAM
Graphics Card(s)
AMD Radeon HD6970
Monitor(s) Displays
Dell IN2020M
Screen Resolution
1600x900
Hard Drives
Seagate ST310005 28AS SATA Disk Device (1000GB)
Toshiba USB 3.5"-HDD (750GB)
Western Digital WD20 00JD-22HBB0 SATA Disk Device (200GB)
Toshiba MK1032GAX (100GB)
PSU
COOLER MASTER Silent Pro RSA00-AMBAJ3-US 1000W
Case
Original
Cooling
Forced air
Keyboard
Logitech G11
Mouse
Logitech MX-518
Internet Speed
[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/
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