Can't send XML files in Windows Live Mail

gogreen

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When I try to attach an XML file to an email message, WLM freezes. Attachments and mailing work fine with other file types. Anyone know what's going on here? Thanks.
 

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Dell Studio XPS 8100, Dell XPS 15 laptop
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Windows 10 Home, 64 bit
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Intel Core i7 860 @ 2.8 GHz
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Dell 0T568R (CPU1)
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8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
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nVidia GeForce GTS 240
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Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
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Firefox, occasionally IE and Edge
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Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
Hi Arthur,

I normally use Outlook 2010 for my emails, however I also have WLM installed so I decided to fire that up and send a test XML file to myself. No problems. It sent and was received without any problems. Could it possibly be a corrupt file? Perhaps your email account profile is corrupt. Try creating a new one to see if that solves the problem.
 

My Computer My Computer

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Dwarf Dwf/11/2012 r09/2013
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Windows 8.1 Pro RTM x64
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ASRock Z77 Extreme4-M
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MSI GeForce GTX770 Gaming OC 2GB
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OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
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XFX Pro Series 850W Semi-Modular
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Microsoft Comfort Curve Keyboard 3000 (USB)
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Microsoft Comfort Mouse 3000 for Business (USB)
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Avast! 8.0.1497
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Lexmark S305 Printer/Scanner/Copier (USB)
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Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Should work. You could always zip your file and send it that way.
 

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Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
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System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Thanks for the ideas. I tried creating a new account and resending, but that didn't work. It behaved just like my main account--freezes when I hit the send button. Is there a way to confirm or check my email account profile? Even if the xml file is corrupt, it should still send it as is, right? Sending the file works when I send it from other accounts--just not WLM.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
Try a repair installation of WLM.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
You could always rename them like blah.xlm.txt.
 

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self built
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Thermaltake Armor
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Scythe Mugen II
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Microsoft Comfort Curve USB
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Razer Diamondback 3G
Internet Speed
8128/443
Renaming the file is an interesting idea. I'll try that.

Concerning a repair installation of WLM, how do I do that? Are you suggesting that I remove WLM and then reinstall it fresh?

Thanks.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
...freezes when I hit the send button. Is there a way to confirm or check my email account profile? Even if the xml file is corrupt, it should still send it as is, right? Sending the file works when I send it from other accounts--just not WLM.
Since other file types can be sent ok, it sounds like something is trying to protect you from xml files or their contents. Maybe anti-virus? Or an options setting in WLM? When you say "Sending the file works when I send it from other accounts--just not WLM" do you mean you have another email program installed on Windows 7 and you mean "other programs" or "other accounts within WLM"? If it's an account setup problem then all file types should have the same problem sending mail with or without attachments. To check your account setup, all you can do is go to your emal service providers website for instructions on setting up the server (and maybe the advanced) tab in account properties.
 

My Computer My Computer

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PC/Desktop
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OQO 2+
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Windows 8 Pro w/MC 32-bit
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Intel Atom 1.86 GHz
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OQO 2+
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2 GB
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Intel GMA 500
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IDT
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LCD
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800 x 480 (portable) 1280 x 1024 (docked)
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64 GB SSD
PSU
9 Ah Battery (portable) or OQO Brick (docked)
Case
Shirt Pocket Sized
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Tiny Fan
Keyboard
Slide out (portable) DiNovo Edge (docked)
Mouse
Eraser head (portable) Logitech Bluetooth (docked)
Internet Speed
WWAN or 802.11G (portable) T1 (docked)
Browser
IE 10
Other Info
DVD-RW OQO Docking Station
I'll check the options and try a test send with my AVG off (just for a moment). I can attach an xml file and send it successfully from my gmail and yahoo mail accounts.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
I checked options settings. They seem OK. AVG settings seem OK, too. I can attach and send xml files OK in Outlook on the same computer. Just not in WLM. Is there a setting I missed? Thanks.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
Try the attached .xml file after removing the .txt extension. It came from Quicktime. I was able to send in with WM and WLM but I get the usual browser warning at the top when ever I want to view certain .xml files. (The .txt extension was added just so the forum would let it be uploaded.)
 

Attachments

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
OQO 2+
OS
Windows 8 Pro w/MC 32-bit
CPU
Intel Atom 1.86 GHz
Motherboard
OQO 2+
Memory
2 GB
Graphics Card(s)
Intel GMA 500
Sound Card
IDT
Monitor(s) Displays
LCD
Screen Resolution
800 x 480 (portable) 1280 x 1024 (docked)
Hard Drives
64 GB SSD
PSU
9 Ah Battery (portable) or OQO Brick (docked)
Case
Shirt Pocket Sized
Cooling
Tiny Fan
Keyboard
Slide out (portable) DiNovo Edge (docked)
Mouse
Eraser head (portable) Logitech Bluetooth (docked)
Internet Speed
WWAN or 802.11G (portable) T1 (docked)
Browser
IE 10
Other Info
DVD-RW OQO Docking Station
I saved the file and removed the .txt extension. Worked perfectly sent as an .xml file. Hmmmm. The only thing I can think of is that somehow WLM won't send my .xml files because they might be corrupt. But then, what does WLM care about the file content? It should send the files anyway, it seems to me. Could there be a security setting that's preventing my sending them? Thanks, roncerr, for sticking with me on this.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
Why don't you upload your XML so we can try it? My WLM Safety "options" tab is set to low and the "security" tab is set to Internet Zone.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
OQO 2+
OS
Windows 8 Pro w/MC 32-bit
CPU
Intel Atom 1.86 GHz
Motherboard
OQO 2+
Memory
2 GB
Graphics Card(s)
Intel GMA 500
Sound Card
IDT
Monitor(s) Displays
LCD
Screen Resolution
800 x 480 (portable) 1280 x 1024 (docked)
Hard Drives
64 GB SSD
PSU
9 Ah Battery (portable) or OQO Brick (docked)
Case
Shirt Pocket Sized
Cooling
Tiny Fan
Keyboard
Slide out (portable) DiNovo Edge (docked)
Mouse
Eraser head (portable) Logitech Bluetooth (docked)
Internet Speed
WWAN or 802.11G (portable) T1 (docked)
Browser
IE 10
Other Info
DVD-RW OQO Docking Station
My settings in WLM are the same as yours. I tried to upload two files, but the forum attachment manager is returning an "invalid file" message for both files!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
...I tried to upload two files, but the forum attachment manager is returning an "invalid file" message for both files!
Do it as I did. Rename with .txt at the end so the fourm will accept it.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
OQO 2+
OS
Windows 8 Pro w/MC 32-bit
CPU
Intel Atom 1.86 GHz
Motherboard
OQO 2+
Memory
2 GB
Graphics Card(s)
Intel GMA 500
Sound Card
IDT
Monitor(s) Displays
LCD
Screen Resolution
800 x 480 (portable) 1280 x 1024 (docked)
Hard Drives
64 GB SSD
PSU
9 Ah Battery (portable) or OQO Brick (docked)
Case
Shirt Pocket Sized
Cooling
Tiny Fan
Keyboard
Slide out (portable) DiNovo Edge (docked)
Mouse
Eraser head (portable) Logitech Bluetooth (docked)
Internet Speed
WWAN or 802.11G (portable) T1 (docked)
Browser
IE 10
Other Info
DVD-RW OQO Docking Station
OK. Here ya' go. This was exported to xml from Finale 2011, music notation software. Thanks for checking this out.
 

Attachments

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
OK. Here ya' go. This was exported to xml from Finale 2011, music notation software. Thanks for checking this out.
I took off the .txt extension and emailed it as an attachment in both Windows Mail on Vista and Windows Live Mail on Windows 7. I did notice that the file is very large at half a meg so it took a while to send. How long did you wait before you thought WLM was freezing? But since you can email it through your browser and with Outlook, perhaps a "repair" is is worth trying via Programs and Features. BTW, have you tried emailing the file with the .txt extension just to see what happens.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
OQO 2+
OS
Windows 8 Pro w/MC 32-bit
CPU
Intel Atom 1.86 GHz
Motherboard
OQO 2+
Memory
2 GB
Graphics Card(s)
Intel GMA 500
Sound Card
IDT
Monitor(s) Displays
LCD
Screen Resolution
800 x 480 (portable) 1280 x 1024 (docked)
Hard Drives
64 GB SSD
PSU
9 Ah Battery (portable) or OQO Brick (docked)
Case
Shirt Pocket Sized
Cooling
Tiny Fan
Keyboard
Slide out (portable) DiNovo Edge (docked)
Mouse
Eraser head (portable) Logitech Bluetooth (docked)
Internet Speed
WWAN or 802.11G (portable) T1 (docked)
Browser
IE 10
Other Info
DVD-RW OQO Docking Station
I waited long enough--Even with the largest files, "(1)" appears just to the right of the Outbox, and even with waiting more than long enough, that never happened.

I tried emailing the file wit the .txt extension, but WLM wasn't fooled by that. Didn't work.

I uninstalled WLM and reinstalled it, but that didn't help. Where is "Programs and Features"? I don't have that.

Thanks.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
"Programs and Features" is the control panel item that replaced "Add/Remove Programs" in XP and earlier. How did you uninstall it without using "Programs and Features"? I think email gets stuck in the outbox when rejected by the ISP. Have you tried sending a completely different file between .5 and 1.0 MB? (Delete the out box email before trying again, otherwise the mail program will keep trying to send it.)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
OQO 2+
OS
Windows 8 Pro w/MC 32-bit
CPU
Intel Atom 1.86 GHz
Motherboard
OQO 2+
Memory
2 GB
Graphics Card(s)
Intel GMA 500
Sound Card
IDT
Monitor(s) Displays
LCD
Screen Resolution
800 x 480 (portable) 1280 x 1024 (docked)
Hard Drives
64 GB SSD
PSU
9 Ah Battery (portable) or OQO Brick (docked)
Case
Shirt Pocket Sized
Cooling
Tiny Fan
Keyboard
Slide out (portable) DiNovo Edge (docked)
Mouse
Eraser head (portable) Logitech Bluetooth (docked)
Internet Speed
WWAN or 802.11G (portable) T1 (docked)
Browser
IE 10
Other Info
DVD-RW OQO Docking Station
I was able to attach a compressed xml file (.mxl) to a message and send it successfully. I don't think the email with the xml file attached ever makes it to the outbox. Even with large attachments, when I press "Send," the "(1)" appears immediately to the right of the outbox, even though the message takes up to a minute or so to be sent, depending on the actual size of the attachment. With xml attachments, that "(1)" never appears next to the outbox. Other large file attachment work file. Only the xml files do not.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
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