Can't start my computer

[Mihir roy]

Plz help

I was getting a preparing your desktop error , so to find the solution . I was reading all the posts in the forum. When i restart , I get a blank user asking for password and username. I tried all my useraccount's username and password , but its saying wrong username or password . Now i cannot start my system at all plz help
Ty
Regards
Mihir

 

[benjy206]

Hi Mihir roy and welcome to Seven Forums.

By what do you mean you cannot turn on your computer? Does the pc start at all?

 

[Mihir roy]

Hello bendy , I can start the computer , I get a dialogue box which asks for password and username. The image is blank. I have 4 useraccount's and I tried all of them to login but it shows incorrect password or username . So the desktop doesn appear
Regards
Mihir

 

[benjy206]

Did you try to boot into safe mode? Here is how http://www.sevenforums.com/tutorials/666-advanced-boot-options.html

If you can try and run the sfc /scannow command. Here is how: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[Mihir roy]

Thanks for replying , but when I start in safe mode , the same happens it asks for password and username and the image is also blank

 

[benjy206]

Hmm ok try this: http://www.sevenforums.com/tutorials/681-startup-repair.html

 

[Mihir roy]

Can u tell me how to bring it ? I don,t know how to access it ,thanks

 

[benjy206]

You will need windows 7 Install disc. Do you have one?

 

[gregrocker]

Try System Recovery Options.

If necessary the Win7 DVD is provided in these steps for Troubleshooting Windows 7 Failure to Start.

But if you're locked out by a password your only option may be to reinstall because we will not help you crack passwords here. Why do you not know your password? Whose PC is it?