Can't update to Windows 10, error 8007002C-4000D

[WoofWork]

I'm trying to update to Windows 10 but the installation fails because of 8007002C-4000D. After running sfc /scannow and reading the log, I've learned that the problem seems to be with two Windows Unified Telemetry Client files:
- utc.app.json
- telemetry.ASM-WindowsDefault.json

I did locate Windows update KB3068708 (06-12-15) and uninstalled it, but the problem with the Telemetry files remains.

I don't have a copy of the Windows 7 discs. The OS was loaded onto my computer when I bought it.

I can't attach the CBS.zip file. That is, I've tried to upload it six times this evening, but your server timed out every time. I hope I've included enough information to get some help without the file.

 

[NoelDP]

The two files you see in SFC are irrelevant to your problem, and are the result of an error in coding from MS - they will be corrected in a later update (so claim MS, anyhow). They can be ignored.

You can upload the files to a fileshare site (preferably DropBox or OneDrive) and post a link here

The 8007002C error possibly indicates either
1) a problem downloading all the necessary files
or (and more likely)
2) You Anti-Virus getting in the way

 

[WoofWork]

Okay, let's try this again. I think the problem is that the CBS file is massive. I uploaded it to my website here:
http://woofwork.ca/info/CBS.zip

Thank you!

 

[NoelDP]

I can't see any SFC results in the CBS logs - but three's one file that is too big for my editor to open, so it may be in there.
There are no significant errors in the logs that I can see.
What Anti-Virus are you using?

 

[WoofWork]

I use Avast.

I'm attaching the SVC details file which shows the corrupt files found during the scans I did yesterday.

 

[NoelDP]

Ah - those errors can be ignored - they are the result of a coding error by MS which they say they will fix when they get around to it.
I refer you back to the second part of my post #2 - what Anti-Virus are you using?

 

[WoofWork]

I'm using Avast. I'll try turning it off and updating from there.

 

[salilsurendran]

I have the exact same issue. Did disabling the anti-virus work?

 

[ThrashZone]

If you want to upgrade to 10 Avast needs to be completely uninstalled before
https://www.avast.com/uninstall-utility