Upgrading from windows 7 to windows 10, error 80070005

tjs1977

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Hi all,

I am trying to upgrade my windows 7 laptop to Windows 10 but each time I try I get a Errors Found code 80070005. I have been though the following post

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

1. Downloaded and installed the SURT tool first time it failed and the other times in seems to be ok
2. SFC scan said that it found errors and fixed them
3. I have attached the windows update screen print
4. I have added the Log files as per the guide

I have also removed the c:\windows\SoftwareDistribution and recreated the folder (after stopping the update service) and tried again but each time I still get the same issue

and ran the WindowsUpdateDiagnostic tool (screen print attached capture2) there was 2 errors now there is just one

I have also tried to directly down load the update using the MediaCreationToolx64 and still have a issue when installing from the Laptop

Can any one please help me ?

Thank you

Tony
 

Attachments

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Windows x64 Home premiumintel® Core™i7 Quad Core Mobile Processor i7-...8GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (1 x 8GB)NVIDIA® GeForce® GTX 765M - 2.0GB DDR5 Video ...
Computer type
Laptop
Computer Manufacturer/Model Number
PC Speacalist - custom Laptop
OS
Windows x64 Home premium
CPU
intel® Core™i7 Quad Core Mobile Processor i7-4700MQ (2.40GHz
Motherboard
Optimus Series: 15.6"
Memory
8GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (1 x 8GB)
Graphics Card(s)
NVIDIA® GeForce® GTX 765M - 2.0GB DDR5 Video RAM - DirectX®
Hard Drives
First Hard drive - 240GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
second HDD - 750GB WD SCORPIO BLACK WD7500BPKX, SATA 6 Gb/s, 16MB CACHE (7200 rpm)
Antivirus
avira antivirus pro
Browser
opera
I am having similar problem (trying to update Windows & home Premium 64-bit to Windows 10) ran the troubleshooter also and I got a similar message: Windows update Error: Problem found….not fixed:
[FONT=&quot]Windows Update Error 0x80070057(2015-07-31-T-12_10_45_P

Pleas help.

GParra
[/FONT]
 

My Computer My Computer

At a glance

Windows 7 Home Premioum 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
gateway
OS
Windows 7 Home Premioum 64 bit
Please start a new thread of your own, and post your own data files there.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
There's only one error in the posted SFC scan -
Code:
Line 74195: 2015-08-02 10:07:27, Info                  CSI    00000344 [SR] Repairing 1 components
	Line 74196: 2015-08-02 10:07:27, Info                  CSI    00000345 [SR] Beginning Verify and Repair transaction
	Line 74199: 2015-08-02 10:07:27, Info                  CSI    00000347 [SR] Repairing corrupted file [ml:520{260},l:72{36}]"\??\C:\Windows\Web\Wallpaper\Windows"\[l:16{8}]"img0.jpg" from store
	Line 74212: 2015-08-02 10:07:27, Info                  CSI    0000034a [SR] Repair complete

- which was successfully fixed

There are no other errors in any of the posted files.

Please post your C:\Windows\windowsupdate.log file.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi Noel,

Thank you for the reply I have attached the windows update log as requested

Thank you
 

My Computer My Computer

At a glance

Windows x64 Home premiumintel® Core™i7 Quad Core Mobile Processor i7-...8GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (1 x 8GB)NVIDIA® GeForce® GTX 765M - 2.0GB DDR5 Video ...
Computer type
Laptop
Computer Manufacturer/Model Number
PC Speacalist - custom Laptop
OS
Windows x64 Home premium
CPU
intel® Core™i7 Quad Core Mobile Processor i7-4700MQ (2.40GHz
Motherboard
Optimus Series: 15.6"
Memory
8GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (1 x 8GB)
Graphics Card(s)
NVIDIA® GeForce® GTX 765M - 2.0GB DDR5 Video RAM - DirectX®
Hard Drives
First Hard drive - 240GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
second HDD - 750GB WD SCORPIO BLACK WD7500BPKX, SATA 6 Gb/s, 16MB CACHE (7200 rpm)
Antivirus
avira antivirus pro
Browser
opera
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