Cant update windows 7 x64

[fliint]

Please help me out, ive been having this problem since i tried to install the newest itunes to put music on my ipod, now i cant access updates, when i click to look for updates it stays like that all the time LOOKING FOR UPDATES... but nothing appears i tried everything i cant even run sfc /scannow plz help me i dont want to reformat
here are the errors, sry its in french
this is for itunes error

and this the WU error

 

[koolkat77]

Welcome to the forum fliint

*Uninstall Itunes with revo uninstallaers advanced mode and remove is remaining registry keys.
Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall

*Do the steps mentioned in the link below.
What is the System Update Readiness Tool?

*Do you get any errors after the SFC Scannow?

Keep us posted for further suggestions.

 

[fliint]

Welcome to the forum fliint

*Uninstall Itunes with revo uninstallaers advanced mode and remove is remaining registry keys.
Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall

*Do the steps mentioned in the link below.
What is the System Update Readiness Tool?

*Do you get any errors after the SFC Scannow?

Keep us posted for further suggestions.

Hi, thanks for the info but nothing seems to work, how do i delete the registry keys? i didnt have itunes installed before i used revo i had only apple mobile device support and application support, bonjour too and they all go uninstalled i really dont know what to do now, i cant even update my windows!
here is the error fro the sfc /scannow
sorry for the french version

 

[Layback Bear]

Okay I will fall for it. Why do you have those things blocked out.

 

[fliint]

I dont know, windows update just stopped working like that i dont understand and sometimes it asks for admin rights wtf? i am a computer admin and i still run it as admin

 

[Layback Bear]

Well without administrator privileges for downloading you will have to contact the administrator.

 

[fliint]

I am the administrator of the computer, im the only user of the laptop.

 

[koolkat77]

Did you try the System update readiness tool?
Also try http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

I'm guessing you would have to do a http://www.sevenforums.com/tutorials/3413-repair-install.html or a http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

 

[karlsnooks]

fliint,

Read this tutorial and then attach sfcdetails.txt to your next post:
System File Checker - SFC _SCANNOW Command


Revo Uninstaller Pro will not require you to edit the registry.
Revo Uninstaller Pro will edit the registry for you as long as you choose the option for such.

The use of Revo Uninstaller Pro is not essential. You can let microsoft uninstall for you.

Control Panel | Programs and Features | scroll to the program that you want to delete | right-click on the program and choose uninstall

Did you run the Update Readiness Tool? Yes or No?

 

[fliint]

I did everything, nothing works, the txt file is blank

 

[karlsnooks]

run sfc /scannow once more.

copy the response of sfc into your next post.

Here is how to "copy" from the command screen.

COPY from COMMAND SCREEN to AN APP

You Perform once:
Ø Click on the icon in the very top left of the command shell screen |
Ø Defaults | Options tab | checkmark Quick Edit | OK button
Ø Properties | Options tab | checkmark Quick Edit | OK button

Select area to copy:
Ø Drag the cursor to select the desired area | ENTER
Ø The selected area has been copied to the clipboard.

Paste into the Windows app, for example a forum post:
Ø Use CTRL + V to paste the selection into a Windows application.


PASTE from APP to COMMAND SCREEN
In the app:
Ø Make your selection.
Ø Copy Selection to Clipboard using CTRL+C

In the Command Screen:
Ø Right-click. Paste is at the current blinking cursor point.

 

[fliint]

Hi again, here is what i get when i check the CBS.log after i execute the sfc /scannow

2012-08-17 23:02:31, Info                  CBS    Starting TrustedInstaller initialization.
2012-08-17 23:02:31, Info                  CBS    Fallback code servicing stack search path during setup...
2012-08-17 23:02:31, Info                  CBS    TI found cbscore.dll at: C:\windows\servicing\0.0.0.1
2012-08-17 23:02:31, Info                  CBS    Failed to load Core DLL from path: C:\windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2012-08-17 23:02:31, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2012-08-17 23:02:31, Info                  CBS    Ending TrustedInstaller initialization.
2012-08-17 23:02:31, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2012-08-17 23:02:31, Info                  CBS    Starting TrustedInstaller finalization.
2012-08-17 23:02:31, Info                  CBS    Trusted Installer core was not initialized.
2012-08-17 23:02:31, Info                  CBS    Ending TrustedInstaller finalization.

 

[karlsnooks]

that tells me that your made some kind of mistake generating the sfcdetails.txt file.

Please reread the tutorial and attach the sfcdetails.txt file to your your next post.

 

[fliint]

I redid the tutorial, same thing nothing in the txtfile

 

[karlsnooks]

the file is not empty, as evidenced by the post you made of a part of the cbs.log file.

Boot up into SafeMode.

Go To an Elevated Command Prompt
Elevated command prompt = Run CMD.EXE as administrator

WIN | type CMD.EXE | do not hit Enter |
in the PROGRAMS list, right-click on CMD.EXE |
choose "Run as administrator" |
Click on the YES button (if such appears)

WIN key = key with Microsoft log on top

for the guru:
WIN | type CMD.EXE | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo


Enter following, precisely as written:

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > %userprofile%\desktop \sfcdetails.txt

This will put the sfcdetails.txt file onto your desktop. Upload that file.

 

[fliint]

i get an access denied

 

[karlsnooks]

Boot into SAFE MODE

 

[fliint]

Sry again but i did exacly like u said, still says access denied
This is really annoying i bought my ipod, updates not working and i cant put music on my ipod since i cant install itunes

 

[karlsnooks]

Are you shutting down your computer first?

Shutdown, not reset, but 100% powerdown
then boot straight to SafeMode and here is how:

BOOT TO SAFE MODE​

Ø Power down your computer.
Ø Power up your computer.
Ø IMMEDIATELY—Start tapping the SPACEBAR
Ø When the Windows Boot Manager screen appears,
Press the F8 key
Ø The Advanced Boot Options screen will appear.
Ø Using the down arrow key, highlight Safe Mode
Ø Press the ENTER key.

In shorthand,
PowerUp | Spacebar until Windows Boot Manager
| F8 | Safe Mode | ENTER

 

[ICIT2LOL]

Had a very similar problem with a Vista machine this worked perfectly

1: Go to Administrative Tools/Services, and stop the Windows Update service.
2: Then go to the folder C:\Windows\SoftwareDistribution and delete ALL of the files and folders.
3: Then go back to Services and restart the Windows Update service which will recreate ALL of those folders again.
4: Then manually run the Update Service and everything should work. If you don't know how to manually start updates, reboot & Auto Updates should kick in.

I have since tried it on my 7 tester and it works fine.

To see updates though you will not see them in history - but in Installed updates