Cant view pictures

[GTSinc]

On my friends laptop, thumbnails and previews can be seen, but when you open a picture, nothing is there... I'm assuming some setting or something I've never seen before is messed up because when I look at the same pictures on my computer (both are Win 7) there isnt a problem...

 

[WalkerA WinTeam]

Hi GTSinc,

If you need help with your friend's computer, we'll need his full system specs. Also, what file type are these pictures? What program are you trying to open them with?

Cheers,

Walker
Windows Outreach Team

 

[GTSinc]

I dont exactly know the full specs... just that its a Toshiba Satellite about 2 years old... 4 GB RAM, Core 2 Duo T7200, Windows 7 Ultimate......... they are just jpegs that he is trying to open in Windows Photo Viewer.... when opened, its just white

 

[WalkerA WinTeam]

Hi again,

There's a possible solution here, if his Win7 Ultimate is 64-bit: Picture doesn't appear in Windows photo viewer.

Let me know if that works.

Cheers,

Walker
Windows Outreach Team

 

[GTSinc]

Its 32-Bit... however, strangely this worked... thanks for the help

 

[WalkerA WinTeam]

Sure, glad I could help. Let me know if you or your friend need anything else.

Cheers,

Walker
Windows Outreach Team