caps lock problems

[palindon]

hi i am having a problem with my acer laptop win7 x sixty 4 bit, i cannot get the '' at '' in like bill at gmail.com, i cannot get a six, an eight, a plus sign , or the question mark , maybe others .
i run a paid for version of vipre anti virus, i disable it, downloaded malwarebytes, ran a full scan, no problems, uninstalled it, enabled vipre again, uninstalled key scrambler , uninstalled advanced uninstaller, the problem persists, any help would be welcome, palindon

 

[reoperw]

Is there any other symbol appearing instead of "@"? Else, it may be a Hardware error.
Otherwise, give a shot changing your keyboard layout!

 

[indianacarnie]

How long has this been happening? If its a newer problem, you could try a system restore to a point before this happened. Or try a sfc/scannow to look for/repair any corrupted system files. Heres a link for the tutorial :http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[palindon]

Is there any other symbol appearing instead of "@"? Else, it may be a Hardware error.
Otherwise, give a shot changing your keyboard layout!

hi yes there a "2"which is the lower case in this key, "at " being the upper case. i do not know if this is a caps locks problem or not because i can get the nombers , 1 , 2 , 3 ,4 ,5 , 7 , 9 , 0 , i only titled it "caps lock " problem because i did not know what else to call it, thanks palindon

 

[bigmck]

Are you putting the Caps Lock on and hitting the 2 key and expecting the @ to come up? It won't happen that way. Even with Caps Lock on, you must hit the shift key to make the @ come up. I doubt if that is what you are doing, but just thought I would point that out.