CD/DVD Drive not working... Please help me!

G

griffinx15

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um hi guys, well i got windows 7 and this problem for some time now and thought windows updates would someday lead to the problem being fixed but well its still not and its been many months now, so yea i have a sony NEC Optiarc AW-G170S drive and when it is connected to my PC my PC gets all sorts of problem, when i put a disc in the drive, at the begining it kind of reads it then after a few secs the PC just freezes, sometimes i can still move the cursor but cant do anything else and it is really frustrating not being able to use discs, so yes i was wondering if there was maybe a 64 bit driver or something because when i disconect the sata cable from the drive the PC works like a charm! Please Help me!
 
Last edited:

My Computer My Computer

OS
Windows 7 Ultimate 64bit
Memory
2Gb of Ram DDR2
Graphics Card(s)
GeForce 8600 GTS
Monitor(s) Displays
1 Hanns G HW191D
Screen Resolution
1440 x 900
Mouse
A4tech X7
Internet Speed
512k

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP530U4B-S02IN
OS
Windows® 8 Pro (64-bit)
CPU
Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache)
Motherboard
Samsung Electronics
Memory
6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1)
Graphics Card(s)
AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
35.56cm (14.0) SuperBright 300nit HD LED Display
Screen Resolution
1366x768
Hard Drives
1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD
Internet Speed
sucks
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Sync enabled)

My Computer My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
karlsnooks said:
Your CD or DVD drive cannot read or write media
Click to expand...

no thats not it. my drive can read media, in fact in the first seconds i can even open the files... but then it freezes my PC ...
Lemur said:
Looks like it had 64-bit compatibility with Vista, but I can't find compatibility with Windows 7.
Here is the driver support page for firmware updates:
Latest downloads for SONY Optiarc DVD RW Series - Sony Optiarc America
Good luck!
Click to expand...

I already have installed the latest firmware... do you not know of any other way i could use my drive?
 

My Computer My Computer

OS
Windows 7 Ultimate 64bit
Memory
2Gb of Ram DDR2
Graphics Card(s)
GeForce 8600 GTS
Monitor(s) Displays
1 Hanns G HW191D
Screen Resolution
1440 x 900
Mouse
A4tech X7
Internet Speed
512k
Go into device manager and disable the optical drive, then delete the driver for it.
Shutdown (= no power) your computer.
Power up you computer.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
There are no drivers for this, just the firmware (I'm shocked). Does the Device Manager show the drive as working properly?
Also, I'm assuming you upgraded your OS. What did you upgrade from and did the drive work correctly then?
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Lemur said:
There are no drivers for this, just the firmware (I'm shocked). Does the Device Manager show the drive as working properly?
Also, I'm assuming you upgraded your OS. What did you upgrade from and did the drive work correctly then?
Click to expand...

Well I Installed Windows 7 after a format of my previous OS(Windows XP 32bit)
and the drive worked very well...
 

My Computer My Computer

OS
Windows 7 Ultimate 64bit
Memory
2Gb of Ram DDR2
Graphics Card(s)
GeForce 8600 GTS
Monitor(s) Displays
1 Hanns G HW191D
Screen Resolution
1440 x 900
Mouse
A4tech X7
Internet Speed
512k
karlsnooks said:
Go into device manager and disable the optical drive, then delete the driver for it.
Shutdown (= no power) your computer.
Power up you computer.
Click to expand...

ill try that...
 

My Computer My Computer

OS
Windows 7 Ultimate 64bit
Memory
2Gb of Ram DDR2
Graphics Card(s)
GeForce 8600 GTS
Monitor(s) Displays
1 Hanns G HW191D
Screen Resolution
1440 x 900
Mouse
A4tech X7
Internet Speed
512k
did not work...
 

My Computer My Computer

OS
Windows 7 Ultimate 64bit
Memory
2Gb of Ram DDR2
Graphics Card(s)
GeForce 8600 GTS
Monitor(s) Displays
1 Hanns G HW191D
Screen Resolution
1440 x 900
Mouse
A4tech X7
Internet Speed
512k
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