CD/DVD Drive not working

Katifer

New member
Local time
5:02 AM
Messages
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I just noticed this today when trying to burn a CD in iTunes. I've since looked on Device manager, and I get this message on the CD ROM tab:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

I have a Dell laptop running Windows 7

Any idea how this can be fixed or is there no chance? Many Thanks for any help
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64
Hi and Welcome to Windows 7 Forums Have you tried rebooting your laptop ? If that does not work uninstall your cd/dvd player shut down and restart your laptop , hope this helps.
 

My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
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