CD with EXE file wont run

balm

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i have a CD with an efilmlt.exe file, and a bunch of other files in the directory (supposedly none are missing). I cant run the EXE file, which basically is a medical PET/MRI scan which uses a known medical imaging software "MERGE -E-MED". when i open/run it, NOTHING happens. also cannot open the DVD drive, directory, by clicking, need to select "open"...

i have tried many methods to open the file. in previous years the same file opened no problem (i think it was vista at the time). the DVD drive appears to be operating properly with others. the problem occurs on both Windows 7 computers. It did open on a single occurrence in a series of attempts on the desktop only, but nothing now! (not sure what i did different that time)

did virus, disk checks, tried "autorun", "open", "run program", run as "admin", saved to desktop, etc,

any clues...?

thanks
 

My Computer My Computer

Computer Manufacturer/Model Number
compaq
OS
Windows 7 Home Premium - Desktop 32 bit / Laptop HP (G62) 64 BIT
CPU
AMD Athlon 64 Dualcore - 2.1 GHz
Memory
RAM 2 G
Other Info
2 in 1, Bell Gateway 2-Wire 2701, wireless, modem, NAT router
I am running into the same issue with an eFilm Lte disc. Did you ever find a solution? Thanks!
 

My Computer My Computer

OS
Windows 7 Profesional

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
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