CD Wont read

[mrivas]

Hello, my CD rom won´t read. Already tried tool fix from microsoft and it couldn´t find the solution.

 

[fireberd]

What is the status of the drive, in the Device Manager? Does it show an error code (e.g. Code 19) or does it show as "working OK"?

If it shows as working OK, RIGHT click on then entry for the drive and then LEFT click "Uninstall". DO NOT uninstall the driver. Restart the PC and when Windows starts it will detect and reinstall the drive. This fixes many problems.

 

[mrivas]

Hy Fireberd, thanks for your reply.

I did what you say, but it didn´t work. on the driver properties, it says its working ok. the only thing new, is that when I restarted my Notebook, I got an error message.

"hpqwutils.exe - No disc"
"No disc on the unit. insert a disc on \device\Harddisk1\DR1"

I have no idea if it´s related to my original problem.

Thanks

 

[jumanji]

hpqwutils.exe - no disk there is no disk in the drive. please insert a - Microsoft Community