Center speaker and subwoofer get mixed

[iDaniel19]

I have a Creative Inspire P5800 5.1 and I've just connected it to my windows 7 x64. I have installed the latest realtek hd drivers R 2.78. My problem is that the center speaker is not working. The speaker itself is working if I put it in another input(rear/front etc) just for testing. When I'm testing from the sound manager I can hear the rear/front left/right but when I click on the center speaker or the subwoofer I can only hear the sound coming from the subwoofer and really low. I saw that some people had this problem in the pas but I couldn't understand how to solve it. Everything I tried failed. I would appreciate any suggestions. Thank you.

 

[MistUnleashed]

Hi iDaniel19,

Looking at your Speakers, you don't have a separate output to the computer for the subwoofer - most 5.1 PC systems are like this and they integrate the Centre with the Subwoofer.

Things to try:

1. Start > Control Panel > Sound
2. Click on the audio card they are connected into (Your Realtek card)
3. Press Configure
4. Follow the instructions on-screen

Let me know what happens.

Thanks,

MistUnleashed

 

[iDaniel19]

Hi iDaniel19,

Looking at your Speakers, you don't have a separate output to the computer for the subwoofer - most 5.1 PC systems are like this and they integrate the Centre with the Subwoofer.

Things to try:

1. Start > Control Panel > Sound
2. Click on the audio card they are connected into (Your Realtek card)
3. Press Configure
4. Follow the instructions on-screen

Let me know what happens.

Thanks,

MistUnleashed

I did that. Even there when I press on test no sound comes out the center speaker...

Edit: Took only the center and subwoofer cable and tested it with my phone. I still can't hear anything from the center speaker, but I can hear the sounds coming out the subwoofer(really low)...

 

[MistUnleashed]

Can you go to: Control Panel > Hardware and Sound > Realtek

Screenshot your Realtek control panel and post back with results.

Thanks

 

[iDaniel19]

Can you go to: Control Panel > Hardware and Sound > Realtek

Screenshot your Realtek control panel and post back with results.

Thanks

This is the image:



As I said in the previous edit, If I only test with my phone the center and subwoofer cable(orange one in my case) I can't hear the center speaker but I can hear low music coming out the subwoofer.

 

[MistUnleashed]

What happens when you enable 'Swap Centre/Subwoofer Output' then restart your computer?

Give this a try and let me know what happens.

 

[iDaniel19]

What happens when you enable 'Swap Centre/Subwoofer Output' then restart your computer?

Give this a try and let me know what happens.

Same problem.. no sound coming out the center speaker

 

[MistUnleashed]

Right, lets test the actual speaker.

First unplug all the speakers connected to the subwoofer BUT leave all 3 connections between the PC and the Subwoofer connected.

Then plug in the centre speaker into the front-left or front-right phono/RCA port then attempt to play music.

Does sound come out of the centre speaker?

 

[iDaniel19]

Yes. The speaker is working. I said this when I first posted the problem. The problem might be cause by something inside the subwoofer ..

 

[MistUnleashed]

My apologies, In that case you must have either a faulty output port (the RCA Phono connection) or a faulty cross-over. I would go with the cross-over as it shouldn't be playing higher frequencies through it.

Only thing that can be done is try to take it back to the place you bought it and have them fix it; you can't do much about a faulty cross-over. Or you could just buy some new speakers if the repair is too expensive.

 

[MistUnleashed]

Has this been resolved?

If so, please mark this thread as 'solved' from your first post.

Thanks