CheckSUR error, files missing, most ATI files.

[fscussel]

I didn't include CBS.log because it's 485mb!!!

Thanks!

 

[torchwood]

Hi Fsc,
did you downgrade from W8?,
those errors go back a couple of years.
please fill out your system specs, and run/paste the results of this tool
http://go.microsoft.com/fwlink/?LinkID=52012

Roy

 

[fscussel]

No downgrade from windows 8, no.

If I remember correctly I've myself removed some of those files - ati related - because problems with drivers. Could you make a file with the missing ones?

 

[torchwood]

lets try the easy way first
from an elevated command mode

wusa /uninstall /kb:2972211
wusa /uninstall /kb:2931356

REBOOT

then download them directly from MS

The massive CBS log file would point to further problems, please follow my instructions in previous post

Roy

 

[fscussel]

when doing the second command it gives: Error 0x80073712 component store has been corrupt.

 

[fscussel]

lets try the easy way first
from an elevated command mode

wusa /uninstall /kb:2972211
wusa /uninstall /kb:2931356

REBOOT

then download them directly from MS

The massive CBS log file would point to further problems, please follow my instructions in previous post

Roy

when doing the second command it gives: Error 0x80073712 component store has been corrupt.

 

[torchwood]

in that case please run
sfc /scannow (3 times) please

Roy

 

[fscussel]

in that case please run
sfc /scannow (3 times) please

Roy

C:\Users\Fernando>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Users\Fernando>

 

[fscussel]

Hello Roy, there's is a 150mb cbs.log file (3x sfc run) in RAR format.

 

[torchwood]

Hi FSC,
can you run this MS fixit
Troubleshoot problems with installing updates - Windows Help

Then install KB947821, could take a while to run if it downloads.

Roy

 

[fscussel]

ok done both, this is the new sfc log.

are you sure it's not easier to get those missing files?

 

[torchwood]

Hi FSC,
from the logs,
errors on the following updates
KB3115858
KB2515325
KB2840631
KB2919469
KB3035583
KB3035583
KB3126446
KB3142042
KB2923545
KB2913751
KB2853587
KB2533552

the next is a permissions problem

Failed to unload the COMPONENTS hive. [HRESULT = 0x80070005 - E_ACCESSDENIED]
(its likely that this is causing some of the failures, as its a licencing/activation code)
we can check if you run the following tool and paste the results
http://go.microsoft.com/fwlink/?LinkID=52012

This shows that the OS is installed on the D drive partition??
2016-05-21 16:29:38, Error CSI 000003ce@2016/5/21:19:29:38.570 (F)
d:\win7sp1_gdr \base\wcp\componentstore

From the SURT
servicing\packages\Package_2_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_9_for_KB2931356~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_9_for_KB2931356~31bf3856ad364e35~amd64~~6.1.1.0.cat

Also showing are at least 3 language packs installed,
Portugese/Brasilian/Norwegian???
(what version of W7 are you running)

How upto date are you, Netframework doesn't appear to be

The SURT packages can be installed by following the instruction from this MS artical
.https://technet.microsoft.com/en-us/library/ee619779(v=ws.10).aspx

Its not exactly user friendly


However considering the above and the state of your OS, i believe you would be better of doing a factory reset or a clean install, a repair install would not clear some of the above.

Roy