Chrome crashed

R

robert808

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For #1 user Chrome works fine but #2 user says untitled on tab (or maybe it was on URL bar) and hovering on tab says crashed. This has happened twice. Restart fixes it. What could be the cause?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS One 2710
OS
windows 7 home premium 64 bit SP1
CPU
Intel Core i7 3770S @ 3.10GHz
Motherboard
Dell 02XMCT (CPU 1)
Memory
DDR3 16384 MBytes
Graphics Card(s)
Intel(R) HD Graphics 4000, NVIDIA GeForce GT 640M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
XPS One 2710 on Intel HD Graphics 4000 27"
Screen Resolution
2560x1440@59Hz
Hard Drives
1863GB
Case
All-in-One
Keyboard
Changed to old multimedia wireless set I had on XP machine
Internet Speed
1 Gb
Antivirus
Norton 360
Browser
IE, Chrome & Firefox
Other Info
A little worried about CPU temp that gets up to 180 F when watching TV via Media Center. 140-150 F normally.
As a working Computer Tech, I've had way too much experience with "Chrome".

Just like a virus, it likes to sneak into one's PC and try to take over.

I'm forever finding it on my customer's PC's, and when I ask my customer where it came from, they don't know, and usually don't even know what it is, what it does, etc. So I delete it.

I've even had it sneak into my own PC, probably tagging along with some other software that I've installed.
But, as soon as I discover it, I DELETE IT!

You'd be well advised to do likewise.

For my own PC, I only use Mozilla Firefox as my web browser, and "Startpage.com" for my search engine. And I have NO problems with either one.:D

Good Luck to you,
TechnoMage :cool:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Various
OS
Win 7 Pro, SP1, x86, Win-11/Pro/64
CPU
AMD
Motherboard
Various
Memory
8GB Crucial
Graphics Card(s)
Various
Sound Card
OnBoard
Monitor(s) Displays
Acer 21.5"
Hard Drives
Crucial SSD, 500 GB
PSU
OEM
Case
SFF Slim Line Case
Cooling
OEM
Keyboard
eMachines
Mouse
Logitech Wireless
Internet Speed
varies
Antivirus
Windows Defender/Super Anti-Spyware
Browser
Firefox
Most likely cause is some type of webpage error, -

but If these are two users on the same PC/Laptop it's possible that you have a corruption in the 2nd user profile, only way to clear these in a practical time frame is to create a new user, migrate the user files from the old user to the new and delete the old user.

you can of course just create a new user to prove if it is a profile error
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ChillBlast - Custom to my design
    OS
    Windows 11 Pro x64 [Latest Release and Release Preview]
    CPU
    Ryzen 9 5950X, 3.8 - 5.2 MHz
    Motherboard
    Asus Prime X570-Pro
    Memory
    64GB [2 x 32GB] DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti
    Sound Card
    On-board SPDIF to 5.1 System + HDMI [5.1 system]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160 @60Hz
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Workstation Case [Matt Black]
    Cooling
    NZXT Kraken X63 280mm CPU Cooler +2x Quiet Case fans
    Keyboard
    Logitech Wireless MX Keys & K400 + others
    Mouse
    Logitech Wireless MX Master 3S
    Internet Speed
    920 MB Down 50 MB Up
    Antivirus
    BitDefender Total Security Pro
    Browser
    Chrome (always run latest Non-Beta)
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    Samsung 10.2" tablet
    Blackview TAB 8 4G Android Tablet c/w Keyboard
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
    CPU
    Intel I7 10750H 5.0GHz
    Motherboard
    Dell XPS
    Memory
    32GB [2x16GB] DDR4 2933 MHz
    Graphics Card(s)
    nVidia GTX1650Ti 4 GB GDDR6
    Sound Card
    Stock [Realtek] 4 Speaker
    Monitor(s) Displays
    17" IPS UHD+ Infinity Edge Touchscreen
    Screen Resolution
    3840 x 2400
    Hard Drives
    2TB M2 NVMe, 4TB External + various 500GB & 1TB External NVMe (also have access to spinner HDD from
    PSU
    Stock
    Case
    Stock XPS Aluminium & Carbon Fibre
    Cooling
    Stock - Active Fan Control
    Keyboard
    Backlit + Various Logitech
    Mouse
    Stock Track Pad + Logitech MX Trackball
    Internet Speed
    72 MB Down 18MB Up
    Browser
    Chrome
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    10.2" tablet
    Sony Z3 Android Smartphone
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
    10TB NAS
I think there is a way to "power-wash" Chrome, setting it back to Square One. Maybe do that before redoing a user profile?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
There are various ways to reset chrome, often just starting without any extensions will solve most issues as extensions are often a cause of issues

there are much severe cleaning options Creating A Clean Testing Environment - Google Chrome

I am assuming that this is two users on the same PC, so both would be using the same chrome application so the difference is likely to be with the user more than chrome - hence the new windows profile suggestion,

a less severe option could be creating a new Chrome profile if the issue is a chrome one
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ChillBlast - Custom to my design
    OS
    Windows 11 Pro x64 [Latest Release and Release Preview]
    CPU
    Ryzen 9 5950X, 3.8 - 5.2 MHz
    Motherboard
    Asus Prime X570-Pro
    Memory
    64GB [2 x 32GB] DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti
    Sound Card
    On-board SPDIF to 5.1 System + HDMI [5.1 system]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160 @60Hz
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Workstation Case [Matt Black]
    Cooling
    NZXT Kraken X63 280mm CPU Cooler +2x Quiet Case fans
    Keyboard
    Logitech Wireless MX Keys & K400 + others
    Mouse
    Logitech Wireless MX Master 3S
    Internet Speed
    920 MB Down 50 MB Up
    Antivirus
    BitDefender Total Security Pro
    Browser
    Chrome (always run latest Non-Beta)
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    Samsung 10.2" tablet
    Blackview TAB 8 4G Android Tablet c/w Keyboard
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
    CPU
    Intel I7 10750H 5.0GHz
    Motherboard
    Dell XPS
    Memory
    32GB [2x16GB] DDR4 2933 MHz
    Graphics Card(s)
    nVidia GTX1650Ti 4 GB GDDR6
    Sound Card
    Stock [Realtek] 4 Speaker
    Monitor(s) Displays
    17" IPS UHD+ Infinity Edge Touchscreen
    Screen Resolution
    3840 x 2400
    Hard Drives
    2TB M2 NVMe, 4TB External + various 500GB & 1TB External NVMe (also have access to spinner HDD from
    PSU
    Stock
    Case
    Stock XPS Aluminium & Carbon Fibre
    Cooling
    Stock - Active Fan Control
    Keyboard
    Backlit + Various Logitech
    Mouse
    Stock Track Pad + Logitech MX Trackball
    Internet Speed
    72 MB Down 18MB Up
    Browser
    Chrome
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    10.2" tablet
    Sony Z3 Android Smartphone
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
    10TB NAS
Thanks for the heads-up Barman! I missed those details :) Ok, you got this, I'm going to "listen in" and learn.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
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