Solved Chrome Virus Extension Refuses To Be Removed

[logo897]

Hello all,

I have this extension called "search solutions" and I cannot manually remove it because it says it is managed by a system administrator. I've tried to scan with malwarebytes and superantispyware and no such luck.

What can I do to fix this? Are there scanners that are free that can actually remove this for me?

Thanks.

 

[derekimo]

Looking at this on the Google product forums,

The Search Solutions Extension is a virus

The one solution that was offered that seems to have worked is,



Which points to the Chrome Policy Remover in this link,

Why can't I remove a "Enterprise Installed Extension"?



Which is a .bat file,

@echo off

IF NOT EXIST %WINDIR%\System32\GroupPolicy goto next

echo Deleting GroupPolicy folder...
RD /S /Q "%WINDIR%\System32\GroupPolicy" || goto error
echo.

:next
IF NOT EXIST %WINDIR%\System32\GroupPolicyUsers goto next2

echo Deleting GroupPolicyUsers folder...
RD /S /Q "%WINDIR%\System32\GroupPolicyUsers" || goto error
echo.

:next2
gpupdate /force

pause
exit

:error
echo.
echo An unexpected error has occurred. ¨Have opened the program as an administrator (right click, run as administrator)?
echo.
pause
exit

 

[logo897]

Looking at this on the Google product forums,

The Search Solutions Extension is a virus

The one solution that was offered that seems to have worked is,

View attachment 388515

Which points to the Chrome Policy Remover in this link,

Why can't I remove a "Enterprise Installed Extension"?

View attachment 388516

Which is a .bat file,

@echo off

IF NOT EXIST %WINDIR%\System32\GroupPolicy goto next

echo Deleting GroupPolicy folder...
RD /S /Q "%WINDIR%\System32\GroupPolicy" || goto error
echo.

:next
IF NOT EXIST %WINDIR%\System32\GroupPolicyUsers goto next2

echo Deleting GroupPolicyUsers folder...
RD /S /Q "%WINDIR%\System32\GroupPolicyUsers" || goto error
echo.

:next2
gpupdate /force

pause
exit

:error
echo.
echo An unexpected error has occurred. ¨Have opened the program as an administrator (right click, run as administrator)?
echo.
pause
exit

That fixed it.

Thank you so much!

 

[derekimo]

Awesome! Glad you got it sorted, you're welcome.