Clean AMD driver install, screens will no longer go into powersave

RVDastardly

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Well, this is an odd one:

Radeon RX580, three identical Asus XF270HU screens, two plugged into DP ports an the third into HDMI. I did a completely clean reinstall of 19.6.1 - and have since done a similar clean install of 19.6.3. Since the original reinstall the box will not put my monitors into powersave mode, or indeed even let a screensaver run, and the install of the later drivers did not change that.

I realise this is not a comprehensive description of my system but as it's gone from working - AMD driver clean & install only - not working, I want to ask if this is a problem any other AMD user has come across before I start doing more comprehensive system diagnostics. Screen off has always been done via Windows power profile, and that has not changed. As a test I closed every open application & then stopped every service the machine would let me without disabling it's networking or too many peripherals, and it still wouldn't go into idle.

Again, I realise this is not a comprehensive system description - I'm hoping there is a simple AMD-related box to tick first before I start a grand thread.

AMD Settings: global power settings default, Relive enabled ( that is raising a flag with me ), displays are all default settings except HDCP disabled ( HDMI link assurance is on for the HDMI connection ), Eyefinity is off.

Unfortunately google is full of people who can't get machines out of powersaving rather than can't get them into it...

Thanks for any help.
 

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Windows 7 Ultimate x64Intel i3930kCorsair Dominator DDR-1600 XMP ( 4GBx3)HiS 9790
Computer type
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Computer Manufacturer/Model Number
custom
OS
Windows 7 Ultimate x64
CPU
Intel i3930k
Motherboard
Asus Sabertooth x79
Memory
Corsair Dominator DDR-1600 XMP ( 4GBx3)
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HiS 9790
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Hi RVDastardly,

The powersave feature can be customised in Control Panel > Power Options > Display > Turn Off Display After

The setting there can be adjusted between Never and as many minutes as you want.

Check what this setting is set to in the (Active) Power Plan that you are currently using.


Hope that helps.
 

My Computer My Computer

At a glance

Windows 7 x64, Vista x64, 8.1 smartphoneIntel E8400 65W 64-bitDDR2 2 x 2GB, 1GB x 2XFX Radeon HD5750
Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
Hi RVDastardly,

The powersave feature can be customised in Control Panel > Power Options > Display > Turn Off Display After

The setting there can be adjusted between Never and as many minutes as you want.

Check what this setting is set to in the (Active) Power Plan that you are currently using.


Hope that helps.

It's 5 mins - it's been set to 5 mins for a few years, I forcibly-reset it to 5 mins again at some point in my fight to regain screen powersaving, to no avail, sadly.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel i3930kCorsair Dominator DDR-1600 XMP ( 4GBx3)HiS 9790
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 Ultimate x64
CPU
Intel i3930k
Motherboard
Asus Sabertooth x79
Memory
Corsair Dominator DDR-1600 XMP ( 4GBx3)
Graphics Card(s)
HiS 9790
Hard Drives
Intel SSD, 3x WD Black of various vintage, OCD SSD cache via mb channel
Next, is to unplug unnecessary peripherals attached to the computer, in the hope of finding what is stopping the sleep.

Also, check the BIOS to make sure that the sleep/hibernation is configured correctly.

Then, try to hibernate the computer, and then type this command into a cmd.exe window: powercfg /lastwake
 

My Computer My Computer

At a glance

Windows 7 x64, Vista x64, 8.1 smartphoneIntel E8400 65W 64-bitDDR2 2 x 2GB, 1GB x 2XFX Radeon HD5750
Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
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