Click on desktop problem

[Willowhoop]

Hi guys,
I've not been able to find a solution to this, I did think of doing a repair with my win7 disc, but thought I'd ask first. I tried a system restore too, didn't work.

Anytime I click on the desktop (right or left or refresh, or paste) I get a dialogue box stating that windows has stopped working, then windows is searching for a solution, then the desktop refreshes. Its getting annoying to say the least.

Does anyone have any suggestions please?

Thanks,
Willow

 

[osholt]

A test you may want to try first would be to see if the same happens in another user account.

Even if it doesn't I would still suggest a repair install.

I had a similar problem to this (except it was more due to drag and drop between screens) and the repair install fixed it with little trouble.

Please follow the guide at http://www.sevenforums.com/tutorials/3413-repair-install.html to do a repair install. It just gives you a little more piece of mind.

Oli

 

[Willowhoop]

Thanks, I figured a repair would be the answer. I did try another account, and it did the same thing.
I'm off to the link now.
Appreciate your help.

 

[Harvey Meale]

Hi Willowhoop,

I think it's definitely a possibility that you've been infected by malware. Have you run any scans recently?

Thanks,
Harvey Meale

 

[Willowhoop]

Ok... I've just completed a repair, and I'm still having the same problem on all user accounts. hmmm...

I run Malware everyday and purchased McAfee full 2010. They are the only scans that I have at this time, I have some hesitancy due to compatibility with McAfee. I know its not compatible with Adaware and I dislike and distrust Spybot (which actually gave me a mega load of virus and malware). I will run my scans again and see if anything comes up this time.

Will be in touch again... thanks guys, you rock.

 

[ttran]

Hi,

Please do the following check
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html <--Let us know the result
and
http://www.sevenforums.com/tutorials/433-disk-check.html

Regard,

Tuan

 

[Willowhoop]

Hi,

Please do the following check
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html <--Let us know the result
and
http://www.sevenforums.com/tutorials/433-disk-check.html

Regard,

Tuan

Thank you Tuan
I'm running the scannow command now. will indeed post results.

 

[Willowhoop]

Hi,

Please do the following check
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html <--Let us know the result
and
http://www.sevenforums.com/tutorials/433-disk-check.html

Regard,

Tuan

Thank you Tuan
I'm running the scannow command now. will indeed post results.

Here are my results:

 

[Bill2]

In some cases this has happened because of a bug in the CEIP (Customer Experience Impreovement program). Couple of things you can try which are nicely explained on this page.

Windows 7: Fix Windows Installer Explorer Update Has Stopped Working

 

[Willowhoop]

In some cases this has happened because of a bug in the CEIP (Customer Experience Impreovement program). Couple of things you can try which are nicely explained on this page.

Windows 7: Fix Windows Installer Explorer Update Has Stopped Working

thanks, will have a look

 

[Willowhoop]

In some cases this has happened because of a bug in the CEIP (Customer Experience Impreovement program). Couple of things you can try which are nicely explained on this page.

Windows 7: Fix Windows Installer Explorer Update Has Stopped Working

thanks, will have a look

The first solution was unnecessary as I only had the default string in the folder.
I applied the second solution and on rebooting my PC this morning I find that any click on the PC, including opening programs or loading pages on my browser, freezes the PC for a few seconds until the app is loaded. Then it is back to normal... hmmm.

I know its not a major problem, just so annoying.
I'm running Malware as I type, just coz.