VariousAardvark
New member
- Local time
- 9:33 AM
- Messages
- 11
Reinstalled Win 7 Ultimate 64 on an SSD two days ago, and immediately installed Chrome. Twice since then, chrome had a download crash at 100% and was unable to download new files, and when I looked in the download folder there's a crashed download (eg: Unconfirmed 508279.crdownload).
The trouble is, I can't click on it. If I left click, right click or interact with it in any way (including select-all in the folder and shift-delete) explorer.exe immediately stops responding and has to be restarted. I haven't found anything via google about explorer.exe crashing when you click on a file.
In safe mode, I can click and remove it without issue, so I'm assuming it's something I've installed that has hooks into explorer, but the first instance of this happened when I was very early in the application-reinstall process. Avast, 7zip, WinRar, Dropbox and Google Drive are the primary culprits based on timing. There are other possible applications like office, and a help authoring toolsuite I use, but to my knowledge they don't hook into explorer at all, so I don't see how they could be an issue when they're not even running at the time.
Everything that is currently installed on the PC was previously installed on the same PC without this issue (same everything: the only difference is it now has more RAM and an SSD).
My powers of deduction kinda end here. Is there an easier way to identify the culprit than uninstalling things bit-by-bit and waiting to see if it strikes again? This is a business PC, and I use those programs, and I can't reliably reproduce whatever is causing Chrome to spit the dummy on that download for testing. I'm hoping there's a log file or something I can look at that will help narrow it down. Thanks in advance.
The trouble is, I can't click on it. If I left click, right click or interact with it in any way (including select-all in the folder and shift-delete) explorer.exe immediately stops responding and has to be restarted. I haven't found anything via google about explorer.exe crashing when you click on a file.
In safe mode, I can click and remove it without issue, so I'm assuming it's something I've installed that has hooks into explorer, but the first instance of this happened when I was very early in the application-reinstall process. Avast, 7zip, WinRar, Dropbox and Google Drive are the primary culprits based on timing. There are other possible applications like office, and a help authoring toolsuite I use, but to my knowledge they don't hook into explorer at all, so I don't see how they could be an issue when they're not even running at the time.
Everything that is currently installed on the PC was previously installed on the same PC without this issue (same everything: the only difference is it now has more RAM and an SSD).
My powers of deduction kinda end here. Is there an easier way to identify the culprit than uninstalling things bit-by-bit and waiting to see if it strikes again? This is a business PC, and I use those programs, and I can't reliably reproduce whatever is causing Chrome to spit the dummy on that download for testing. I'm hoping there's a log file or something I can look at that will help narrow it down. Thanks in advance.
My Computer
At a glance
Windows 7 Ultimate x64 Enterprisei716GbGeforce 470
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom build
- OS
- Windows 7 Ultimate x64 Enterprise
- CPU
- i7
- Motherboard
- Gigabyte x58A-UD5
- Memory
- 16Gb
- Graphics Card(s)
- Geforce 470
- Internet Speed
- ADSL2
- Antivirus
- Avast, MalwareBytes
- Browser
- Chrome
