clr20r30 error on windows 7

[lylevd]

I currently have installed a point of sale system on my system. I have tried multiple clean installs of windows 7 64 bit. Currently windows 2008 r2 64 bit server is installed. Everything will work on a xp32 install. The company that sells the point of sale will not respond. The problem shows up when I click on reports. They have included Reports for .NET Framework 2.0 (x86) and Crystal Reports Version 11 Runtime Module which appears to install correctly. I am running sql server2008.

This is the error:

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: _net viewer.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: 4f5e21f4
Problem Signature 04: _net Viewer
Problem Signature 05: 1.0.0.0
Problem Signature 06: 4f5e21f4
Problem Signature 07: c0
Problem Signature 08: e9
Problem Signature 09: System.InvalidOperationException
OS Version: 6.1.7601.2.1.0.274.10
Locale ID: 4105

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So far I have tried on windows 7 64 computer and a windows server 2008r2 with no success. I have tried net framework 4.0 as well. I have also updated to sql server 2012. I really need this working. Please help.
Thanks
Lyle

 

[gregrocker]

Can you provide a link to the program?

Have you contacted their email and phone support? If you own a license, they should respond or risk sullying their reputation.

 

[lylevd]

I have not yet purchased the program. I have downloaded their fully functional demo. I have tried contacting them about half a dozen times by email and phone. They say they will call back and never do. I will be purchasing this software if I can get it to work on a 64 bit platform. I am sure they are busy and don't want to ruin their name. Can I send you an email with the demo link?
Thanks

 

[gregrocker]

Post it up here so we can look it over. But I will tell you that I would not buy a program with that level of support.

What is it exactly that you need such a program to do, as others will likely have better alternatives.

 

[lylevd]

Unfortunately it is the only point of sale that works for my particular situation that we can afford. This is a link to the downloader .... www.aceretail.com/3000/3000.exe . I have trialed it on my old xp computer and it works well other than a few bugs.

 

[gregrocker]

Do you have the name of the program or a link to its website?

 

[lylevd]

The download link is posted above. The website is aceretail.com

 

[lylevd]

Visual studio debugger is available but I don't know what I am doing. Anything I should look for?


System.InvalidOperationException was unhandled
Message=An error occurred creating the form. See Exception.InnerException for details. The error is: Could not load file or assembly 'FlatTabControl, Version=1.0.2137.32620, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
Source=_net Viewer
StackTrace:
at _net_Viewer.My.MyProject.MyForms.Create__Instance__[T](T Instance)
at _net_Viewer.My.MyProject.MyForms.get_Parent_Container()
at _net_Viewer.My.MyApplication.OnCreateMainForm()
at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnRun()
at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel()
at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(String[] commandLine)
at _net_Viewer.My.MyApplication.Main(String[] Args)
InnerException: System.IO.FileNotFoundException
Message=Could not load file or assembly 'FlatTabControl, Version=1.0.2137.32620, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
Source=_net Viewer
FileName=FlatTabControl, Version=1.0.2137.32620, Culture=neutral, PublicKeyToken=null
FusionLog=WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

StackTrace:
at _net_Viewer.Parent_Container.InitializeComponent()
at _net_Viewer.Parent_Container..ctor()
InnerException: