Code 43 Error on Front Panel USB ports

[triforce]

Hi All,

I am receiving a code 43 error on the two usb ports on the front panel of my desktop. These ports show up as unknown devices in my device manager and there is no driver data when i try and look at the driver information. However, when i try to update the drivers through windows automatically, it comes back the drivers are up to date. I think the files related to these two ports are corrupted, but i have been unable to find any way to update them myself.

There are four usb ports on back of the tower, and they all work fine.

Some various info about my system:
- HP 3400 MT tower
- Windows 7 Pro 64 bit
-No PS2 hookups (the tricky part)

Various things I have attempted to remedy the problem
- reboot
- disable/enable
-uninstall and reboot
-update chipset driver
-update bios firmware
-manually attempting to install driver on single port (result is code 10 error)
-registry cleanup
-deleting upper and lower filters in registry

The only solution I think I have not tried is uninstalling all the drivers for ALL usb ports and rebooting, thus forcing windows to update it all. The reason I have not tried this (and the twist) is because I have NO ps2 hookups for a mouse and keyboard?

Are there any solutions I am missing? Is there any way to do this without the ps2 hookups?

Any tips or advice would be greatly appreciated, I have spent way too many hours on this.

 

[matts6887]

I would say try going into the device manager in the control panel and completely uninstalling the usb root hubs for all devices; then reboot; and try and let windows see if it will re-detect the ports properly reinstall the drivers correctly.

 

[triforce]

This is the one thing I have not tried because I have no PS2 ports. If I uninstall all root usb hubs, then wouldn't my keyboard and mouse cease to function?

 

[matts6887]

Well yes; but eventually it should re-detect the keyboard and mouse and then resinstall the drivers for those as well. So at this point i would say give it a shot.

 

[ComputerGeek]

I'd add one caution: Make sure your computer will log in and boot to Desktop without any keyboard/mouse interaction needed. (e.g.. you aren't prompted for multiple user logins)

If you have a 2nd computer, you can also perform this using Remote Desktop software