I recently ugrade from Widows 7 Ultimate editin from Windows Vista Ultimate edition recently, but I began having update issues with it almost immediately.
I'm seeing the following (Office 2007) updates continually fail, each time I use the update service. The updates successfully download, but fail to install. I have managed to manually install some of them, but the few I have listed below, I am simply unable to install successfully. The following is a list of the updates, which appear to be hung, with no resolution in sight.
Code 646:
(KB972363)
(KB973709)
(KB952581)
(KB974234)
(KB969907)
Can anyone help with this issue? I've tried everything and "Microsoft has no support for Windows 7 issues at this time." I'm stuck with security gaps here.
I'm seeing the following (Office 2007) updates continually fail, each time I use the update service. The updates successfully download, but fail to install. I have managed to manually install some of them, but the few I have listed below, I am simply unable to install successfully. The following is a list of the updates, which appear to be hung, with no resolution in sight.
Code 646:

(KB972363)
(KB973709)
(KB952581)
(KB974234)
(KB969907)
Can anyone help with this issue? I've tried everything and "Microsoft has no support for Windows 7 issues at this time." I'm stuck with security gaps here.

Last edited:
My Computer
- Computer Manufacturer/Model Number
- Compaq/Presario 6205nr
- OS
- Windows 7
- CPU
- AMD turion64 m
- Motherboard
- nvidia
- Memory
- 2.00GB
- Graphics Card(s)
- nvidia