Code 800B0100

[PatrickBG]

I can't update my Windows 7 Basic Home 32-bit because of the 800B0100 error code problem.
Please help me. Thanks in advance.

 

[yowanvista]

Try this
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

 

[PatrickBG]

I already did the Reset. It worked on some files but not on the rest.

 

[PatrickBG]

I am sorry. What I did was Reset Windows Update components automatically buy using the "fix it"button.

 

[niemiro]

Hello!

I am sorry that you are having problems. I do see the problem from your CheckSUR.log. You have some corrupt files. I should be able to fix these. You need a custom fix for your machine, and until those corruptions are fixed, the problem will not go away. Resets will not help you. You may as well not waste time on them.

However, I am completely swamped at the moment. I will create this fix as soon as possible. In all likelihood, it will take me about 24hours.

I apologies again for the delay,

Richard

 

[niemiro]

Hello again!

Time cropped up!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@PatrickBG: Ignore the above

Download the attached .zip file. Inside it, will be two folders, Packages and Manifests.

Create these folders if it does not already exist: C:\Windows\Temp\CheckSur\Servicing\Packages\ and C:\Windows\Temp\CheckSur\Servicing\Manifests

Extract Packs.zip onto your Desktop. Please the contents of my Packs\Packages in C:\Windows\Temp\CheckSur\Servicing\Packages\ and my Packs\Manifests in C:\Windows\Temp\CheckSur\Servicing\Manifests.

DO NOT place the .zip file in that folder, or the folders themselves. Make sure that a lot of files are in each of those Checksur folder.

Re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.persist.log

Thanks!

Richard

 

[PatrickBG]

Hi Richard.

How do I run the System Update Readiness Tool? Do I have to re-download it?

Thanks.

 

[niemiro]

Hello!

Have you placed the files as required? Once you have, you need to run the file which you downloaded. Look in your Downloads history, or your Downloads folder. If, however, you have lost the media, then yes, you will have to re-download.

Thanks!

Richard

 

[PatrickBG]

Hi Richard. I have done your initial instructions. I had previously downloaded the System Update as seen in my Updates History below.

Hotfix for Windows (KB947821)
Installation date: ‎3/‎16/‎2011 11:12 PM
Installation status: Successful
Update type: Important
Fix for KB947821
More information:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
Help and Support:
Microsoft Support

However, when I Re-Start, the CheckSur.persist.log does not update.

 

[PatrickBG]

Anyway, I re-downloaded and attached are the log files.

 

[niemiro]

Hello!

Sorry about that. I didn't realise that you hadn't downloaded SURT from the Microsoft website. Anyway, unfortunately, the log has not changed SURT did not detect those replacement files. My best guess would be after the restarts and the like, something inside Windows cleaned out those Temp files. Can you please make sure that there are 36 .cat and .mum files in C:\Windows\Temp\CheckSur\Servicing\Packages\ and 38 .manifest files in C:\Windows\Temp\CheckSur\Servicing\Manifests and then re-run SURT.

I am really sorry this is dragging on as it is,

Richard

 

[PatrickBG]

Hi Richard.

I have verified that there are 36 .car and .mum files and 38 .manifest files. I re-run SURT by downloading it (again) from Microsoft Support. What is always being downloaded is:
Hotfix for Windows (KB947821)
Installation date: ‎3/‎20/‎2011 12:19 AM
Installation status: Successful
Update type: Important
Fix for KB947821
More information:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
Help and Support:
Microsoft Support

Thanks for your help and patience.

 

[PatrickBG]

Hi Richard. After re-starting the PC, and updating Windows, the following are the messages. They are the same as the previous failed updates except for the dates and times.

Security Update for Windows 7 (KB2425227)
Installation date: ‎3/‎20/‎2011 12:56 AM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
A security issue has been identified that could allow an attacker to misrepresent a system action or behavior without the knowledge of the user. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.
More information:
Microsoft Security Bulletin MS11-013 - Important: Vulnerabilities in Kerberos Could Allow Elevation of Privilege (2496930)
Help and Support:
Microsoft Support
Security Update for Windows 7 (KB2479628)
Installation date: ‎3/‎20/‎2011 12:56 AM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
A security issue has been identified that could allow an authenticated local attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.
More information:
Microsoft Security Bulletin MS11-012 - Important: Vulnerabilities in Windows Kernel-Mode Drivers Could Allow Elevation of Privilege (2479628)
Help and Support:
Microsoft Support

Security Update for Windows 7 (KB2475792)
Installation date: ‎3/‎20/‎2011 12:56 AM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain access to information. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.
More information:
Microsoft Security Bulletin MS11-009 - Important: Vulnerability in JScript and VBScript Scripting Engines Could Allow Information Disclosure (2475792)
Help and Support:
Microsoft Support
Cumulative Security Update for Internet Explorer 8 for Windows 7 (KB2482017)
Installation date: ‎3/‎20/‎2011 12:56 AM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
Security issues have been identified that could allow an attacker to compromise a system that is running Microsoft Internet Explorer and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information:
Microsoft Security Bulletin MS11-003 - Critical: Cumulative Security Update for Internet Explorer (2482017)
Help and Support:
MS11-003: Cumulative security update for Internet Explorer

 

[niemiro]

Hello!

Can you please post your C:\Windows\Logs\CBS\CheckSUR.persist.log.

Thanks!

Richard

 

[PatrickBG]

Hi Richard.

Below are the attachments.

Thanks again.

 

[niemiro]

Hello again!

Can you please use option II here to download SURT: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

This means that you will always have it available, and won't ever have to re-download it.

Then make sure that those files are in place, and re-run it.

For some reason, the files are not being used, when they should be. Hopefully this download will solve that problem.

Thanks!

Richard

 

[PatrickBG]

Hi Richard.

I did as instructed. Attached is the log.

 

[PatrickBG]

@Niemiro

Hi Richard.

Any feedback yet.

Thanks.

 

[Hopalong X]

Patrick

Niemiro is in Europe so it will be 5-6 hours until morning.

I will leave him a message to come check the thread.

Mike

 

[PatrickBG]

@ Hopalong X

Thanks, Mike.