Cold Call from Novatel

Guppydrvr

New member
Local time
7:13 PM
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2
Location
NW New Jersey
I received a call from a company called NOVATEL. They had me open my computer to a page called "Event Viewer". Under "run" I typed in eventvwr. Once that page opened they had me go to windows logs>system.

There were 56,000 plus events. There were a lot of errors noted as I scrolled down. About this time it seemed as if they were trying to sell me something. I got uncomfortable and said goodbye.

Has anybody had a call form them. Their number is 210-249-0540
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 32 bit
CPU
Intel(R) Core(TM)2 Duo CPU E8300 @2.83GHz
Memory
Installed Memory 4.00 GB (3.24 GB Usable)
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Zone Alarms
100% scammer. Event Viewer always has errors recorded, that's normal.

You did the right thing by saying goodbye.
 

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PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
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Intel Quad Core i7-4770 @ 3.4Ghz
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16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
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Intel Integrated HD Graphics
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Realtek HD Audio
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HP 22" LCD
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1680 x 1050
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250GB Samsung EVO SATA-3 SSD
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Dell USB
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Lenovo USB
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Cable via Road Runner 3MB Upload, 30MB Download
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Windows Defender, MBAM Pro, MBAE
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Seamonkey
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UEFI/GPT
PLDS DVD-RW DH16AERSH
It sounds like one of those bogus calls. There have been a number of this type of call, some claiming to be from Windows, claiming that there are heaps of problems with your computer. I have been receiving calls like this for quite a few years. I generally abuse them, telling them they are shonky, but I still get the damned calls.
I got one yesterday claiming to be from the Australian Government & they wanted to refund an amount of $7,500 to me. I knew immediately this was bogus. The Government are not going to phone me, they would write to me. Also the voice was probably Indian or Filipino & also the voice sounded like all the previous calls I have had.
You certainly did the right thing in hanging up on them.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
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Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
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2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
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Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
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Corsair VS450
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Codeng
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PSU fan & CPU fan
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Logitech
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Logitech Wireless trackball M570
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Wireless 3G. 3mg down & 550kb up.
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Bitdefender Internet Security 2020
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Opera (Current Version) & Firefox
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MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Novatel is a legitimate company. However, that wasn't who you received the call from. It was some spammer claiming to be Novatel and spoofing their telephone number on caller ID. The real Novatel will never cold call you about a problem on your computer. Hopefully, you didn't give the b@st@rd any personal information before you cut off the call.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate 64 bit
CPU
Intel i7-3930K
Motherboard
ASUS P9X79 WS
Memory
Kingston HyperX Genesis 32GB Kit (8x4GB Modules) 1600MHz DDR
Graphics Card(s)
MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB 256-bit GDDR
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Asus Xonar Essence STX
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3x Asus VG248QE 24", Vizio 32" TV
Screen Resolution
1920 x 1080, ?
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Samsung 128GB 840 Pro SSD (1),
Samsung 4TB 850 EVO SSDs (4)
Samsung 4TB 850 EVO SSDs (16) external backup drives used in 2.5" hot swap bays in the computer.
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Corsair HX750w
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Antec Two Hundred v2 (modified)
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Cooler Master GeminII S524 120mm (fan replaced with a 140mm)
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Logitech G510s
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Logitech M525 (two in use)
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=< 32Mbps down, 8Mbps up
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AVAST!, MBAM, SAS, Spybot S&D (all but MBAM free) Glary Util
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IE11
Other Info
LSI 9211-8i HBA card (8 SATA III ports), 2.5" & 3.5" Hot Swap Bays, HooToo HT-CR001 PCI-E to USB 3.0 Internal Hub + 6 Slot Card Reader, and LG Model CH12LS28 BD-ROM Optical Drive. Also, ScanSnap S1500 ADF duplexing scanner, Canon 9000F flat bed scanner, Corsair SP2500 2.1 speakers, Samsung CLP 415nw laser color printer, Cyberpower PP2200SW UPS
Novatel is a legitimate company. However, that wasn't who you received the call from. It was some spammer claiming to be Novatel and spoofing their telephone number on caller ID. The real Novatel will never cold call you about a problem on your computer. Hopefully, you didn't give the b@st@rd any personal information before you cut off the call.

Thanks all!! No personal info at all.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 32 bit
CPU
Intel(R) Core(TM)2 Duo CPU E8300 @2.83GHz
Memory
Installed Memory 4.00 GB (3.24 GB Usable)
Antivirus
Zone Alarms
Common occurrence here in Oz unfortunately. I know of people who have been stung and led up the garden path, some naively losing money on the way.
Hey Fitzy, such language...tch tch :what:
 

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built
OS
Windows 7 home premium 64bit
CPU
intel Core i7 4790 3.6Ghz
Motherboard
Gigabyte H97-D3H
Memory
16Gb G.Skill Sniper
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Nvidia GTX 760
Sound Card
Realtek ALC1150 115dB SNR HD Audio
Monitor(s) Displays
LG 32" TV as monitor
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 PRO series SATA3 256Gb SSD.
Western Digital Black SATA3 -1Tb.
Western Digital external HDD-1TB.

Pioneer DVD-RW.
PSU
Antec HCG 620w
Case
Thermaltake A41
Cooling
Stock fans x 3. After market Arctic Freezer i11 cpu cooler
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Logitech M520r wireless
Mouse
Logitech M310t wireless
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Fair to middlin'
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Avast free
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Firefox
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MBAM Pro
SuperAntiSpyware free edition
AdwCleaner
Ccleaner
Revo uninstaller Pro
I was actually being polite.
 

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate 64 bit
CPU
Intel i7-3930K
Motherboard
ASUS P9X79 WS
Memory
Kingston HyperX Genesis 32GB Kit (8x4GB Modules) 1600MHz DDR
Graphics Card(s)
MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB 256-bit GDDR
Sound Card
Asus Xonar Essence STX
Monitor(s) Displays
3x Asus VG248QE 24", Vizio 32" TV
Screen Resolution
1920 x 1080, ?
Hard Drives
Samsung 128GB 840 Pro SSD (1),
Samsung 4TB 850 EVO SSDs (4)
Samsung 4TB 850 EVO SSDs (16) external backup drives used in 2.5" hot swap bays in the computer.
PSU
Corsair HX750w
Case
Antec Two Hundred v2 (modified)
Cooling
Cooler Master GeminII S524 120mm (fan replaced with a 140mm)
Keyboard
Logitech G510s
Mouse
Logitech M525 (two in use)
Internet Speed
=< 32Mbps down, 8Mbps up
Antivirus
AVAST!, MBAM, SAS, Spybot S&D (all but MBAM free) Glary Util
Browser
IE11
Other Info
LSI 9211-8i HBA card (8 SATA III ports), 2.5" & 3.5" Hot Swap Bays, HooToo HT-CR001 PCI-E to USB 3.0 Internal Hub + 6 Slot Card Reader, and LG Model CH12LS28 BD-ROM Optical Drive. Also, ScanSnap S1500 ADF duplexing scanner, Canon 9000F flat bed scanner, Corsair SP2500 2.1 speakers, Samsung CLP 415nw laser color printer, Cyberpower PP2200SW UPS
I've received a dozen of those calls mostly from people claiming to be from Microsoft. Microsoft will never call you and neither will Novatel. These are scam calls and are quite common. There is a thread on here about all the people who receive them. I usually keep them on the phone as long as possible and try my best to aggravate them. Maybe they'll take my name off their list. It hasn't happened yet. But, I keep trying.
 

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System One System Two

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    ALWAYS UNDER CONSTRUCTION
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    Windows 11 Pro
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    Ryzen 9 5900X
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    Asus X570 Crosshair Viii Hero
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    32GB G Skill DDR4-3600
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    EVGA RTX 3080 FTW 3 Ultra
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    On Board/Sennheiser PC37X Headset
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    3 X Asus 27"
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    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
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    EVGA 850
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    Phanteks Eclipse P400A
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    EVGA 280 AIO
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    Logitech G510s/ Logitech G13
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    Logitech G502
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    Chrome/ Firefox/ Edge
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    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Definitely a scam.
I had a call from 'Microsoft' a while ago....strange because I run OpenSUSE as my main OS.
Without letting on the whole SUSE OS thing I managed to keep them on the phone for 20 minutes as we first battled to use MS remote connect then battled to translate where to go in Windows against what I was seeing on the screen following his directions as MS remote was obviously corrupted(His words, not mine)
Eventually we found ourself in a folder that contained some Linux Package files and the guy on the line declared that the .rpm extensions where all viruses and that he needed remote access to clear them???? when I told him that the extension was for redhat package manager he just hung up...how rude!
 

My Computer

Computer type
PC/Desktop
OS
openSUSE 13.1 64bit
CPU
i7
Motherboard
Gigabyte UD5
Memory
6gb Gskill matched DDR3
Graphics Card(s)
Radeon HD4600
Sound Card
All onboard
Monitor(s) Displays
HP 2159v
Hard Drives
120gb Samsung SSD for the OS
2 * 1tb WD Caviar Black for storage
PSU
Corsair 750w
Case
Antec 920
Cooling
Aksas Nero
Hi there

if you bother with them at all just say

"Due to the high volume of calls all of our operators are currently busy -- one of our operators will connect you when available" and start playing some rap music or something horrible. -- Go away and have a beer, a glass of whisky, coffee etc.

(You can also add if you want -- .."All of our calls are monitored for training purposes and any from non genuine organisations will be forwarded to the Police").

@Nigsy - I run opensuse 13.1 too with W8.1 / XP / W7 as VM's on the OPENSUSE Host. Never a problem with it. Very stable. --Tried a few other distros but OPENSUSE suits me for a WORKING desktop than just testing etc.

I also have a totally bootable OPENSUSE system from an external HDD version too with the same VM's on it so portable OPENSUSE and WINDOWS VM's -- make it though NON UEFI. Running 13.1 KDE desktop.

http://www.eightforums.com/installa...make-portable-windows-system-any-version.html
).

Cheers
jimbo
 

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PC/Desktop
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Custom built, several laptops HP/ASUS
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Linux CENTOS 7 / various Windows OS'es and servers
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8GB, 16GB
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On Motherboard
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Realtek HD audio
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Apple Cinema display, Samsung LCD
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1920 X 1080
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4 X 1TB SATA
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Toshiba wireless laser
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> 20MB up
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