Solved colorful screen

[georgehagi]

when i turn on my laptop it showed green , white ,red,blue, etc. colored full screens then normally started what was that ? any ideas guys?

 

[VistaKing]

Hi George

You might want to run the diagnostic test on your graphic card . Do the commands below and I will get you the software

Click on rb: type CMD in the Search box then press enter . Once the command prompt comes up type in the commands one at a time . Press ENTER after each one

:ar: To get the serial number enter this command

wmic bios get serialnumber

:ar: To get the model number enter this command

wmic computersystem get oemstringarray

 

[georgehagi]

HG718N1 this is what first command showed

'Dell System' '5[003]' '10[A15]' 13[P10F]} this is what i get for second one

 

[VistaKing]

Try this command

wmic csproduct get vendor,name,identifyingnumber

 

[VistaKing]

Click on the download button below


Download

   Note

In order to create diagnostic media using this package, this file must be downloaded to and executed on a system running Microsoft Windows. This package can be used to create a bootable diskette set, USB flash drive, CD, or hard drive image.

Diagnostic Media Creation

1. Browse to the location where you downloaded the file and double-click it to extract the diagnostic files and start the distribution application.
2. Verify that you have the correct diagnostic package by reviewing the information on the dialog box that appears then click Continue.
3. Specify the location to unzip the files.
4. Click on the OK button to extract files. After the files are extracted, a message should appear indicating that all files were successfully unzipped.
5. Click the OK button to start the Dell Diagnostic Delivery Package. Follow the on screen prompts to create the media desired.

Running the Diagnostics

1. Insert the media you created.
2. Boot the computer. (You may have to configure the boot order in BIOS setup to boot the media you created before other devices.)
3. Follow the on-screen prompts.

   Note

There will be a readme.txt file in the location you selected to unzip the files that contains additional and late breaking information. If you need to run the Delivery Package again, you can run the file DDDP.exe from that same location.

 

[georgehagi]

Try this command

wmic csproduct get vendor,name,identifyingnumber

Dell inspiron N5010

 

[VistaKing]

Thank you Georgehagi

The post above yours has the Diagnostic software for your laptop . You might even have it partition on your HDD . While the PC is booting up press F12 choose diagnostic if not then use the download on the post above yours .