Solved comctl32.dll missing error

[CaretakerHoezay]

Hello. Just joined to get help on my PC.

On logging in and opening programs, I get this message, screenshot in attachments.



I tried doing a system restore but it doesn't show a restore point before the error began, and yes I did click "Show More Restore Points".

I did a SFC Scan but it says it finds a corrupted file but cannot fix it.

Downloading anything, like a registry cleaner, would be pointless since the same error message would show up when I run it.

The DLL is still in the System32 and SysWOW64 folders so it's not actually missing and I did check the recycle bin.

I've asked someone for help and they think it's a trojan but McAfee hasn't found anything, even under a full scan.

I don't have the installation disk either. Bought this on QVC.

Any other tips? Anything would help right now. Thanks!

 

[UsernameIssues]

....I don't have the installation disk either.....

Welcome to the Seven Forums.

It sounds like you want to try:
www.sevenforums.com/tutorials/3413-repair-install.html

You can get W7 DVDs from here:
Dell Community

Does re-registering the DLL from an elevated command prompt help?

regsvr32 comctl32.dll

 

[CaretakerHoezay]

Does re-registering the DLL from an elevated command prompt help?

regsvr32 comctl32.dll

Yes, I knew I forgot to add something and this was it. But...



I am doing a Repair Install in a bit as soon as the ISO is extracted to my USB. Do you know if that will delete personal files? I.E.: pictures, music, etc. I can deal with deleted programs but maybe not files. Thanks!

 

[UsernameIssues]

I've not tried a repair install - but I trust Brink's tutorial...
http://www.sevenforums.com/tutorials/3413-repair-install.html
...when it says in the notes section:

Do a Repair installation if:

• A System Restore did not help fix your Windows 7.
• There is no other easier option left that can fix your Windows 7.
• You DO NOT want to do a Clean reinstall of Windows 7.
• You DO want to preserve your user accounts, data, programs, and system drivers.

 

[CaretakerHoezay]

Got it fixed, the repair install worked fine, bit slow but all cool. Thanks for the suggestion! Nothing deleted either.

 

[UsernameIssues]

thx for posting back & glad to hear that it worked for you