Component return rates study, with brand name and model

ignatzatsonic

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Just found the following study:

Components returns rates (5) (page 1: Introduction) - BeHardware

It covers various brands and models of hard drives, motherboards, power supplies, RAM, SSDs, and graphics cards.

This info is as of late 2011 and I think is periodically updated.

The stats are taken from the database of a large French etailer.

The statistics by brand are based on a minimum sample of 500 sales and those by model on a minimum sample of 100 sales, with the biggest volumes reaching tens of thousands of parts by brand and thousands of parts by model.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
The two pictures accompanying the article are funny, anger issues or forcing things leading to the "defective parts."

Despite technician testing one wonders how many parts are really defective. At Newegg the one star reviews often show some as "technologically challenged" often ending their "review" with the emphatic "I will never buy another (fill in the blank) product again."

Nice to see Intel SSDs having the lowest return rate considering that's what's in my box.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Wordsworth 5000
OS
Windows 10 Pro 64 bit
CPU
Core i7 6700K Skylake 4.0GHz
Motherboard
Asus Z170 Pro
Memory
Corsair Vengeance LPX DDR4 32GB 3000MHz
Graphics Card(s)
Asus Radeon RX480 Strix 8GB
Sound Card
Asus Xonar DSX
Monitor(s) Displays
HP 2709m
Screen Resolution
1920x1080
Hard Drives
Intel 600p M.2 PCIe NVMe SSD 512GB; Intel 335 SSD 240GB ;Western Digital Caviar Black 1TB
PSU
Thermaltake Toughpower Grand Platinum 850W
Case
Lian Li PC-B70
Cooling
CPU-Noctua NH D15, GPU-Stock, Case-Noctua 2x140, 2x120
Keyboard
Microsoft Natural Ergo 4000
Mouse
Microsoft Wireless Optical 1000
Internet Speed
Cable
Other Info
HP bd 340,
HP bd 240,
Klipsch Promedia 5.1 THX
Nice one Ig! Thanks.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
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