CompositeBus.sys BSOD

gtgt · Aug 25, 2010

Hi,

I've had regular BSODs and have reinstalled my video and WiFi drivers a few times, when those specific drivers have been listed in BlueScreenView as the cause.

Most recent BSODs allegedly caused by CompositeBus.sys and ntoskrnl.exe.

Have attached the dump and perfmon .zip file.

Thanks for your help.

Cheers,
George

CarlTR6 · Aug 25, 2010

That is a lot of dumps. The most recent dump in this upload is dated 12/29/2009. Have you had any crashes more recently?

gtgt · Aug 25, 2010

Yeah, had a crash today:

Code:

ADDITIONAL_DEBUG_TEXT:  
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
MODULE_NAME: nt
FAULTING_MODULE: fffff80002e5f000 nt
DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
FAULTING_IP: 
+65fc2faf0509dc68
00000000`00000000 ??              ???
EXCEPTION_PARAMETER1:  0000000000000000
EXCEPTION_PARAMETER2:  0000000000000000
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from fffff80002ec746e to fffff80002ecf710
STACK_TEXT:  
fffff880`097a6bd8 fffff800`02ec746e : 80000000`7a805867 fffff880`097a6c40 fffff880`097a7350 fffff800`02efc668 : nt+0x70710
fffff880`097a6be0 80000000`7a805867 : fffff880`097a6c40 fffff880`097a7350 fffff800`02efc668 00000000`00000000 : nt+0x6846e
fffff880`097a6be8 fffff880`097a6c40 : fffff880`097a7350 fffff800`02efc668 00000000`00000000 fffff800`02ef540d : 0x80000000`7a805867
fffff880`097a6bf0 fffff880`097a7350 : fffff800`02efc668 00000000`00000000 fffff800`02ef540d fffff800`030dbcf8 : 0xfffff880`097a6c40
fffff880`097a6bf8 fffff800`02efc668 : 00000000`00000000 fffff800`02ef540d fffff800`030dbcf8 fffff800`0301eaf0 : 0xfffff880`097a7350
fffff880`097a6c00 00000000`00000000 : fffff800`02ef540d fffff800`030dbcf8 fffff800`0301eaf0 fffff800`02e5f000 : nt+0x9d668

STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt+70710
fffff800`02ecf710 4883ec28        sub     rsp,28h
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  nt+70710
FOLLOWUP_NAME:  MachineOwner
IMAGE_NAME:  ntoskrnl.exe
BUCKET_ID:  WRONG_SYMBOLS
Followup: MachineOwner
---------
0: kd> lmvm nt
start             end                 module name
fffff800`02e5f000 fffff800`0343b000   nt         (no symbols)           
    Loaded symbol image file: ntoskrnl.exe
    Image path: ntoskrnl.exe
    Image name: ntoskrnl.exe
    Timestamp:        Fri Jun 18 21:16:41 2010 (4C1C44A9)
    CheckSum:         005489D7
    ImageSize:        005DC000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
0: kd> lmvm nt
start             end                 module name
fffff800`02e5f000 fffff800`0343b000   nt         (no symbols)           
    Loaded symbol image file: ntoskrnl.exe
    Image path: ntoskrnl.exe
    Image name: ntoskrnl.exe
    Timestamp:        Fri Jun 18 21:16:41 2010 (4C1C44A9)
    CheckSum:         005489D7
    ImageSize:        005DC000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

CarlTR6 · Aug 25, 2010

Upload the dump file to us.

http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

gtgt · Aug 25, 2010

Hi Carl,

I zipped the last 5 crashes, which occurred in the past 3 weeks, and attached to this reply.

Thanks!

CarlTR6 · Aug 25, 2010

I looked at the three most recent dumps. This is a hardware/hardware related issue.

Error code 1E, KMODE_EXCEPTION_NOT_HANDLED - usual causes are Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

Error code 7E, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M - usual causes are Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.

The dumps give us a specific cause but they point to memory corruption and possibly a video card or driver problem.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+5dd3952f01f0d8e8
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  0

EXCEPTION_RECORD:  fffff880097a7ae8 -- (.exr 0xfffff880097a7ae8)
ExceptionAddress: fffff80002ec75ce (nt!KySwitchKernelStackCallout+0x000000000000002e)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff880097a7b90 -- (.trap 0xfffff880097a7b90)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fefff880097a7d70
rdx=fffff8800336c138 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ec75ce rsp=fffff880097a7d20 rbp=fffff88002fcafa0
 r8=0000000000000004  r9=0000000000020000 r10=fffffa800b037000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di pl zr na po nc
nt!KySwitchKernelStackCallout+0x2e:
fffff800`02ec75ce 4c8b5128        mov     r10,qword ptr [rcx+28h] ds:f000:fefff880`097a7d98=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ec746e to fffff80002ecf710

STACK_TEXT:  
fffff880`097a6bd8 fffff800`02ec746e : 80000000`7a805867 fffff880`097a6c40 fffff880`097a7350 fffff800`02efc668 : nt!KeBugCheck
fffff880`097a6be0 fffff800`02ef540d : fffff800`030dbcf8 fffff800`0301eaf0 fffff800`02e5f000 fffff880`097a7ae8 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`097a6c10 fffff800`02efca90 : fffff800`0301eae8 fffff880`097a6c88 fffff880`097a7ae8 fffff800`02e5f000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`097a6c40 fffff800`02f099ef : fffff880`097a7ae8 fffff880`097a7350 fffff880`00000000 fffff880`02fcad90 : nt!RtlDispatchException+0x410
fffff880`097a7320 fffff800`02eced82 : fffff880`097a7ae8 00000000`00000000 fffff880`097a7b90 fffffa80`03ce3040 : nt!KiDispatchException+0x16f
fffff880`097a79b0 fffff800`02ecd68a : 00000000`00000000 fffffa80`04a82f20 fffffa80`04df7b60 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`097a7b90 fffff800`02ec75ce : 00000000`00000000 00000000`0014eaa0 00000000`77d64270 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a
fffff880`097a7d20 fffff800`02ec7581 : 00000000`00000000 fffffa80`03ce3040 fffff880`097a8000 fffff800`02edf01a : nt!KySwitchKernelStackCallout+0x2e
fffff880`02fcad90 fffff800`02edf01a : fffff880`02fcaf50 fffffa80`03ce3040 fffff880`02fcb350 fffff8a0`02b33140 : nt!KiSwitchKernelStackContinue
fffff880`02fcadb0 fffff880`0123fb69 : fffff880`01241534 fffff880`02fcaec8 fffff6fc`00001000 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0x29a
fffff880`02fcae90 fffff880`0123f036 : fffffa80`048c8d80 00000000`00000000 fffff8a0`02b33140 00000000`00000000 : Ntfs!NtfsMultipleAsync+0xa9
fffff880`02fcaf00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsNonCachedIo+0x216


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiKernelCalloutExceptionHandler+e
fffff800`02ec746e 90              nop

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KiKernelCalloutExceptionHandler+e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e

BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e

Followup: MachineOwner
---------

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800fe2105b, fffff8800408d658, fffff8800408cec0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800fe2105b, The address that the exception occurred at
Arg3: fffff8800408d658, Exception Record Address
Arg4: fffff8800408cec0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b
fffff880`0fe2105b 48392cf0        cmp     qword ptr [rax+rsi*8],rbp

EXCEPTION_RECORD:  fffff8800408d658 -- (.exr 0xfffff8800408d658)
ExceptionAddress: fffff8800fe2105b (dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x000000000000010b)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff8800408cec0 -- (.cxr 0xfffff8800408cec0)
rax=fefff8a00d93eb00 rbx=fffff8a00dd248c0 rcx=fffff8a00d93eb30
rdx=0000000000000005 rsi=0000000000000004 rdi=fffffa8006613000
rip=fffff8800fe2105b rsp=fffff8800408d890 rbp=0000000000001a01
 r8=0000000000000006  r9=0000000000000006 r10=0000000000000030
r11=fffffa80066143d8 r12=0000000000000003 r13=0000000000000004
r14=fffffa8005cbc840 r15=0000000000000007
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x10b:
fffff880`0fe2105b 48392cf0        cmp     qword ptr [rax+rsi*8],rbp ds:002b:fefff8a0`0d93eb20=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b90e0
 ffffffffffffffff 

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b
fffff880`0fe2105b 48392cf0        cmp     qword ptr [rax+rsi*8],rbp

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from fffff8800fe1e8af to fffff8800fe2105b

STACK_TEXT:  
fffff880`0408d890 fffff880`0fe1e8af : 00000000`00000000 fffffa80`04f67028 00000000`00000007 fffffa80`04f68050 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x10b
fffff880`0408d8d0 fffff880`0fe3865d : 00000000`00000000 fffff8a0`0c2aa950 fffffa80`00000004 fffffa80`05cbc840 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b
fffff880`0408daa0 fffff880`0fe38398 : fffff880`009edec0 fffff880`0fe37d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`0408dc90 fffff880`0fe37e96 : 00000000`00000000 fffffa80`05cdb330 00000000`00000080 fffffa80`065f4150 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`0408dcc0 fffff800`03125c06 : 00000000`0380cecc fffffa80`065808c0 fffffa80`03ccfb30 fffffa80`065808c0 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`0408dd00 fffff800`02e5fc26 : fffff880`009e9180 fffffa80`065808c0 fffff880`009f3f40 fffff880`01247534 : nt!PspSystemThreadStartup+0x5a
fffff880`0408dd40 00000000`00000000 : fffff880`0408e000 fffff880`04088000 fffff880`0408d650 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

STACK_COMMAND:  .cxr 0xfffff8800408cec0 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b

BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b

Followup: MachineOwner
---------

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
Probably caused by : storport.sys ( storport!StorPortNotification+46 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+5dd3952f01f4df14
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff80000b9c828 -- (.exr 0xfffff80000b9c828)
ExceptionAddress: fffff880010830f6 (storport!StorPortNotification+0x0000000000000046)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff80000b9c8d0 -- (.trap 0xfffff80000b9c8d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fefffa8005105a90 rbx=0000000000000000 rcx=0000000000000000
rdx=fffff8800378a010 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880010830f6 rsp=fffff80000b9ca60 rbp=fffffa80046ca990
 r8=fffffa8005c9e448  r9=fffff80000b9caf0 r10=fffffa80046c5008
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
storport!StorPortNotification+0x46:
fffff880`010830f6 c6808d000000ab  mov     byte ptr [rax+8Dh],0ABh ds:0001:fefffa80`05105b1d=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002e6f46e to fffff80002e77710

STACK_TEXT:  
fffff800`00b9b918 fffff800`02e6f46e : fffff800`02ec1f5d fffff800`02ec1f5e fffff800`00b9c090 fffff800`02ea4668 : nt!KeBugCheck
fffff800`00b9b920 fffff800`02e9d40d : fffff800`03085b7c fffff800`02fbfe84 fffff800`02e07000 fffff800`00b9c828 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00b9b950 fffff800`02ea4a90 : fffff800`02fc6b14 fffff800`00b9b9c8 fffff800`00b9c828 fffff800`02e07000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00b9b980 fffff800`02eb19ef : fffff800`00b9c828 fffff800`00b9c090 fffff800`00000000 fffffa80`05c9e448 : nt!RtlDispatchException+0x410
fffff800`00b9c060 fffff800`02e76d82 : fffff800`00b9c828 fffffa80`046c41b0 fffff800`00b9c8d0 fffffa80`046c5008 : nt!KiDispatchException+0x16f
fffff800`00b9c6f0 fffff800`02e7568a : fffffa80`048ad1b0 fffffa80`03ec1c10 fffffa80`048b1030 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff800`00b9c8d0 fffff880`010830f6 : 00000000`00000004 fffffa80`046c9f68 fffff880`0378a380 00000000`00000004 : nt!KiGeneralProtectionFault+0x10a
fffff800`00b9ca60 fffff880`01048453 : 00000000`00000000 fffffa80`046c5008 fffffa80`05c9e448 00000000`00000000 : storport!StorPortNotification+0x46
fffff800`00b9cae0 00000000`00000000 : fffffa80`046c5008 fffffa80`05c9e448 00000000`00000000 00000000`00000210 : nvstor64+0x5453


STACK_COMMAND:  kb

FOLLOWUP_IP: 
storport!StorPortNotification+46
fffff880`010830f6 c6808d000000ab  mov     byte ptr [rax+8Dh],0ABh

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  storport!StorPortNotification+46

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: storport

IMAGE_NAME:  storport.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcace

FAILURE_BUCKET_ID:  X64_0x1E_storport!StorPortNotification+46

BUCKET_ID:  X64_0x1E_storport!StorPortNotification+46

Followup: MachineOwner
---------

Two of the dumps show error c0000005 which is memory corruption. One blames Direct X which indicates your graphics adapter and keynoter blames storport.sys which is a Microsoft program very likely not the real cause.

I find some out of date drivers on your system. Win 7 does not like older drivers; they can and do cause memory corruption and crashes. I suggest you start with updating these drivers -

BCM42RLY.sys Tue Jul 07 20:34:55 2009
bcmwl664.sys Tue Jul 07 20:45:04 2009
itecir.sys Mon Mar 09 04:58:47 2009
nvmf6264.sys Wed Jul 01 14:55:18 2009
nvsmu.sys Mon Jun 29 03:36:37 2009
OA001Ufd.sys Tue Jun 03 05:30:37 2008
OA001Vid.sys Mon Aug 25 09:07:17 2008
rimmpx64.sys Thu Jun 25 04:04:18 2009
rimspx64.sys Thu Jun 25 03:13:43 2009
rixdpx64.sys Thu Jun 25 03:38:50 2009
stwrt64.sys Mon Jun 29 13:52:05 2009

How To Find Drivers:

- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Once you update these drivers, let us know and run your system. If you get another BSOD, please upload it and we will take the next step which will be to test your RAM.

zigzag3143 · Aug 25, 2010

One other thing I noticed is some old drivers that need to be updated.

They include your network driver from 2009 that is mentioned in a few of the crashes

Code:

OA001Ufd.sys        fffff880`0914e000    fffff880`091773a0    0x000293a0    0x48450f3d    6/3/2008 05:30:37                        
OA001Vid.sys        fffff880`09100000    fffff880`0914d1c0    0x0004d1c0    0x48b2ae85    8/25/2008 09:07:17                        
tap0901.sys        fffff880`048cb000    fffff880`048d8000    0x0000d000    0x48ec41de    10/8/2008 01:15:10                        
nvm62x64.sys        fffff880`042af000    fffff880`04312d80    0x00063d80    0x48f8fd12    10/17/2008 17:01:06                        
itecir.sys        fffff880`04b94000    fffff300`04bf0000    0xfffffa800005c000    0x49b4da47    3/9/2009 04:58:47                        
spldr.sys        fffff880`0169b000    fffff880`016a3000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
amdxata.sys        fffff880`010eb000    fffff880`010f6000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
rimspx64.sys        fffff880`03db8000    fffff300`03dcf000    0xfffffa8000017000    0x4a4323a7    6/25/2009 03:13:43                        
rixdpx64.sys        fffff880`03c00000    fffff300`03c57000    0xfffffa8000057000    0x4a43298a    6/25/2009 03:38:50                        
rimmpx64.sys        fffff880`03da2000    fffff880`03db8000    0x00016000    0x4a432f82    6/25/2009 04:04:18                        
nvsmu.sys        fffff880`03bc6000    fffff880`03bd1000    0x0000b000    0x4a486f05    6/29/2009 03:36:37                        
stwrt64.sys        fffff880`04215000    fffff300`04290000    0xfffffa800007b000    0x4a48ff45    6/29/2009 13:52:05                        
BCM42RLY.sys        fffff880`0addf000    70626bf5`0ade8000    0x7062737500009000    0x4a53e9af    7/7/2009 20:34:55                        
[COLOR=Red][I][B]bcmwl664.sys    bcmwl664.sys+650af7c    fffff880`048df000    fffff881`04b87000    0x00000001002a8000    0x4a53ec10    7/7/2009 20:45:04

[/B][/I][/COLOR]

CarlTR6 · Aug 25, 2010

Thank you, Ken.

@gtgt - Ken is right on target.

gtgt · Aug 26, 2010

Thanks much! I'll update the drivers and provide an update.

Cheers,
George

CarlTR6 · Aug 26, 2010

Very good. We will be waiting for your update.

gtgt · Aug 26, 2010

Well the first driver I updated was nVidia SATA and networking, but upon restart:

1. Microsoft Forefront Endpoint Protection no longer detects if Firewall is enabled, which it is,
2. I get the 80244024c error trying to get to Windows Update (even clicking Check online for updates doesn't work).
3 Internet Explorer won't connect to the Internet, even though obviously I'm connected with firefox.
4. Also, Outlook no longer connects to my mail servers!

Any thoughts?

gtgt · Aug 26, 2010

OK, nevermind. It was a " netsh winsock reset" issue, which resolved connectivity upon restart. Continuing with the other drivers.

Cheers,
George

gtgt · Aug 29, 2010

Hi,

Still updating drivers but had a crash today that, according to BlueScreenView, was caused by mssmbios.sys+def52f (crash dump attached).

According to Dell support, I have the latest WiFi driver (1510 mini card with Broadcom chip, version 5.30.21.0), but not finding anything newer on the Broadcom site.

It seems most of these crashes occur when I'm not even doing anything. This a.m. I stepped away from the laptop for a minute and returned to the blue screen. Not sure if that helps you.

Thanks,
George

zigzag3143 · Aug 29, 2010

gtgt said:
Hi,

Still updating drivers but had a crash today that, according to BlueScreenView, was caused by mssmbios.sys+def52f (crash dump attached).

According to Dell support, I have the latest WiFi driver (1510 mini card with Broadcom chip, version 5.30.21.0), but not finding anything newer on the Broadcom site.

It seems most of these crashes occur when I'm not even doing anything. This a.m. I stepped away from the laptop for a minute and returned to the blue screen. Not sure if that helps you.

Thanks,
George

George

I checked Blue screen view and it does say mssmbios.sys wich is an OS file and not likely, but in case it is you should run a system file check

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

read here for more information http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Let us know the results from the report at the end.

Also you still have old drivers.

Code:

OA001Ufd.sys        fffff880`04322000    fffff880`0434b3a0    0x000293a0    0x48450f3d    6/3/2008 05:30:37                        
OA001Vid.sys        fffff880`0426f000    fffff880`042bc1c0    0x0004d1c0    0x48b2ae85    8/25/2008 09:07:17                        
tap0901.sys        fffff880`048db000    fffff300`048e8000    0xfffffa800000d000    0x48ec41de    10/8/2008 01:15:10                        
itecir.sys        fffff880`04b9d000    fffff880`04bf9000    0x0005c000    0x49b4da47    3/9/2009 04:58:47                        
spldr.sys        fffff880`01685000    fffff880`0168d000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
amdxata.sys        fffff880`010d4000    fffff880`010df000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
rimspx64.sys        fffff880`03d82000    fffff100`03d99000    0xfffff88000017000    0x4a4323a7    6/25/2009 03:13:43                        
rixdpx64.sys        fffff880`03d99000    fffff880`03df0000    0x00057000    0x4a43298a    6/25/2009 03:38:50                        
rimmpx64.sys        fffff880`03d6c000    fffff100`03d82000    0xfffff88000016000    0x4a432f82    6/25/2009 04:04:18

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Let us know if you need further assistance

Ken

CarlTR6 · Aug 29, 2010

George, it is crucial to update those drivers. Do you need help with this?

gtgt · Aug 29, 2010

Hi, I could not find downloads of:

OA001Ufd.sys
OA001Vid.sys
itecir.sys
spldr.sys

And from Dell support I download their latest Ricoh card reader drivers:

rimspx64.sys
rixdpx64.sys
rimmpx64.sys

..but they are from 2009, and I had no luck searching the Ricoh support site for more recent versions.

CarlTR6 · Aug 30, 2010

gtgt said:
Hi, I could not find downloads of:

OA001Ufd.sys
OA001Vid.sys
itecir.sys
spldr.sys

And from Dell support I download their latest Ricoh card reader drivers:

rimspx64.sys
rixdpx64.sys
rimmpx64.sys

..but they are from 2009, and I had no luck searching the Ricoh support site for more recent versions.

OA001Ufd.sys and OA001Vid.sys - Upper Filter Drivers are driver files from Creative Technology Ltd. These must be for your web cam. If you cannot update these drivers, the hardware is obsolete and not compatible with Win 7. Check here: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads If there is no update, I recommend that you install this hardware and up grade to a camera compatible with Win 7.

itecir.sys - Integrated Technologies Express Ltdhttp://www.liutilities.com/device-driver/ite-cir-driver/ This is an input driver and, according to the link, it is not compatible with Win 7. Uninstall the program associated with this driver. If you do not know which program it is, nanvigate to C;\Windows\System32\Drivers. Find the file and rename it it from itecir.sys to itecir.bak. Reboot. This will most likely break the program associated with this driver.

spldr.sys - ignore this one. This is a Windows system driver and it is fine despite the old date.

What are the dates of the Ricoh drivers you downloaded? The "magic" date for Win 7 is July 13, 2009 or later. It may be that the card reader is obsolete hardware and you may need to upgrade to a card reader that is Win 7 compatible. You can check it out at Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

gtgt · Aug 30, 2010

The Ricoh drivers are from June 25, 2009, and are the "latest" available from Dell's support site for my laptop (Studio XPS m1340).

I renamed the itecir.sys driver to .bak. Not sure what it was associated with.

I just opened a support ticket with Dell regarding updated versions of the Ricoh and Creative drivers.

Anything else I can do on my end?

Thanks!
George

CarlTR6 · Aug 30, 2010

Good job, George. Maybe those drivers will work for the card reader. They are late Vista drivers. You could always try to run the card reader in the compatibility mode. Your only other option will be to upgrade the card reader to one that is Win 7 compatible. But lets try it first.

You will know what that itecir.sys goes to when you try to run a a program or device and it won't work.

For now, run your system and let's see what happens. Upload any new BSOD's and we will go from there. Hopefully, you won't have any.

gtgt · Sep 1, 2010

Hi,

I've had 2 more BSODs (see attached dumps), and according to BlueScreenView both were caused by bcmwl664.sys, which is Dell's 1510 WiFi card driver. Over the months I've repeatedly uninstalled and reinstalled the WiFi card drivers. Current version available from Dell is 5.30.21.0.

Do the minidumps suggest anything else at fault?

Earlier today I installed Ricoh drivers provided from Dell tech support. Still waiting for them to provide the integrated web cam drivers.

Thanks!
George

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