Computer completely shuts down playing any game, no BSOD

[sfeldman667]

I have a custom built computer that i finished almost a year ago then bout 3 months ago, it start shutting down completely while I was playing The Old Republic no Blue Screens. I thought at first since it was just shutting down and not BSODing it was either my GPU or PSU, I have now replaced both with pretty decent upgrades, and booted some games like counter strike source, minecraft, orcs must die, and still happens. Any suggestions before i throw more cash at this thing with nothing working?

 

[sfeldman667]

Any help is welcome, and if my post is confusing at all let me know and I will clarify

 

[cyclic]

I don't find it difficult to understand, it's thinking what the problem might be.
It could be a PSU problem, but just as likely a CPU overheat problem will cause a sudden failure without explanation.

Obviously update your drivers and run scans for malware (I think it unlikely)
But as the character Sherlock Holmes maintained, that if you look at every possibility, then the one left at the end, no matter how unlikely, must be the answer.

Have a look in the event log, see if it has anything in there.

Right click computer icon on desktop, select manage, when the mgmt console arrives, look down the list in the left pane and click event viewer, it will load up the log, you will see a plus sign next to the class of error, the main 2 to look at are, critical and error.

Post back how you get on please.

 

[sfeldman667]

I don't find it difficult to understand, it's thinking what the problem might be.
It could be a PSU problem, but just as likely a CPU overheat problem will cause a sudden failure without explanation.

Obviously update your drivers and run scans for malware (I think it unlikely)
But as the character Sherlock Holmes maintained, that if you look at every possibility, then the one left at the end, no matter how unlikely, must be the answer.

Have a look in the event log, see if it has anything in there.

Right click computer icon on desktop, select manage, when the mgmt console arrives, look down the list in the left pane and click event viewer, it will load up the log, you will see a plus sign next to the class of error, the main 2 to look at are, critical and error.

Post back how you get on please.

thanks for showing me this, i just got crashed on playing css again and it says in the last hour, i have under critical a kernel-power under source log is is system. and under error i have eventlog and system again, service control manager and system as well. Not sure what that all means, I know the Kernel-power is probably really bad...

 

[cyclic]

OK well done, what is the error code for the kernel under power problem ?
when you look at the list, click on the + sign next to a catagory, then click or double click (depending on your settings) the actual message, the error details will show in the top half. Should have an exclamation mark in a red circle, like the one below.

View attachment 206633

 

[sfeldman667]

ok this is the error I found and it looks like I have a ton, probably from all the other attempts. Mine though were next a x in a red circle, and all the errors said the same thing just a different date

 

[sfeldman667]

does that mean anything to anyone?

 

[writhziden]

This usually indicates hardware if you are not getting a blue screen crash. Run some hardware checks.

• If you are overclocking any hardware, please stop.
  
  
• Monitor temperatures during the following tests.
  
  Use the following programs to monitor the temperatures.​
  • Real Temp is a good CPU temperature monitor.
  • Speccy - System Information - Free Download will monitor all hardware temperatures.
  • HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
  • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
    
    
  • Run http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
    
    
  • Follow the steps for doing a CPU stress test using IntelBurnTest
  
  
• Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
  
  If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
  Once these steps have been followed, it is safe to remove and replace components within your computer.