Solved Computer crashed?

[LuckyCat]

Hello!
I have a problem with my computer. I was checking around my computer for any viruses since it's been going slow lately. And when my Virus Scanner got something called: "Storm Trojan" It crashed my computer!
I found it while looking in my emails (At least my friend told me that) The title of it was "230 dead as storm batters Europe.' But it completely BROKE my computer, seriously.. I can't do anything with it!

I had so much stuff on that computer, all of that stuff was Important!

Could I be able to fix this? Or having to get a new computer?
(I'm so sorry If this is the wrong place to put this I just need help)
I also got something called Sasser on my computer?
Are these bad Viruses/Trojan?

I'm using my sister's computer, please help though.. Thank you~!
~Lucky

 

[LuckyCat]

Is there anyone who could help me fix this? Please...???

 

[andrew129260]

Please see this tutorial. Lots of options here:

http://www.sevenforums.com/tutorials/287439-emergency-kit-save-your-files-dead-os.html

You can also try this:

Please read this tutorial fully, and follow all steps.

99% of the time all issues can be resolved with problems starting windows with this tutorial.

http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html


Then reinstall the windows 7 OS by following this tutorial:


I suggest you do a clean install. Follow the tutorial below and read everything completely:

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

 

[LuckyCat]

Thank you, I will try.. (Won't mark as SOLVED yet)

 

[Onlysurviver]

STORM TROJAN??
That's the worst Trojan!!!!
You got it from a email????
By who?
That Trojan really really really~!!! Messes UP your computer!!!!!!
You HAVE to get a new COMPUTER!!!
Take my advice: G E T A N E W C O M P U T E R!!

 

[andrew129260]

It is a botnet type of malware. It is dangerous. You should only ever open emails from people you know. But saving the file and clean installation should resolve the issue. We can then scan these files and make sure nothing came back along for the ride.



& No problem, were here to help!

 

[Onlysurviver]

I mean, I had this Trojan before but it took me half a year to actually fix it... But I would prefer to just get a new computer really..

 

[LuckyCat]

Is the Trojan really that bad?

 

[andrew129260]

Is the Trojan really that bad?

As I said, follow the tutorials. There is no need to buy a new pc. Any hard drive can be wiped and clean installed with windows. Once we get windows installed, we can scan your backup for any threats before restoring them to your pc.

 

[Onlysurviver]

Maybe deleting the emails on the other computer on safe mode will work?

 

[LuckyCat]

Is the Trojan really that bad?

As I said, follow the tutorials. There is no need to buy a new pc. Any hard drive can be wiped and clean installed with windows. Once we get windows installed, we can scan your backup for any threats before restoring them to your pc.

Alright..

 

[andrew129260]

Keep us up to date with progress

 

[LuckyCat]

Alright, sorry I'm finally back~ I got my computer files. I got a new computer because the guys at Rent-A-Center told me it isn't Fixable. Thanks a ton Andrew~.

 

[LuckyCat]

Alright, sorry I'm finally back~ I got my computer files. I got a new computer because the guys at Rent-A-Center told me it isn't Fixable. Thanks a ton Andrew~.

Also, sorry for the late reply. I forgot all about this Forum..

 

[Computer0304]

If you can access that email service on mobile, it should be deleted from there in case it infects your new computer. Also, you may not need to get a new PC. You should be able to clean install because the trojan is in the hard drive/SSD only probably.http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html Remember to get the network drivers in case the generic ones don't work.

 

[Golden]

Alright, sorry I'm finally back~ I got my computer files. I got a new computer because the guys at Rent-A-Center told me it isn't Fixable. Thanks a ton Andrew~.

You got conned into purchasing a new computer when you didn't need to...if you had followed the tutorials you old computer would have been good as new.

 

[Computer0304]

Alright, sorry I'm finally back~ I got my computer files. I got a new computer because the guys at Rent-A-Center told me it isn't Fixable. Thanks a ton Andrew~.

You got conned into purchasing a new computer when you didn't need to...if you had followed the tutorials you old computer would have been good as new.

Yeah, retailers occasionally con people to make them buy something.

 

[andrew129260]

Alright, sorry I'm finally back~ I got my computer files. I got a new computer because the guys at Rent-A-Center told me it isn't Fixable. Thanks a ton Andrew~.

You got conned into purchasing a new computer when you didn't need to...if you had followed the tutorials you old computer would have been good as new.

Of course they told you that. And I highly doubt the people at rent a center know more then us do here. You went somewhere that has an interest in you paying more money to them, and you trusted them over advice over the internet? Makes no sense, I gain nothing from telling you what to do.

They do.