My laptop keeps crashing at random times. It can be while I'm web browsing, watching a movie, or sometimes it crashes even while only the screen saver is running and no other program.
I find myself unable to run a full system scan for viruses, which takes too long and the computer crashes before it is done. I think it might be due to overheating, but I can't be certain. I think it usually runs about an hour (more or less) before it crashes.
A few weeks ago, it had a major crash where the startup recovery apparently failed to fix itself (?). After that, things seemed fine for a while and then, I kept having to install Windows updates pretty much every time the computer was on. When I stopped getting update notifications, that's when it started to repetitively crash. I thought I would apply a system recovery to an earlier restore point before all the updates and that's when I found that all the restore points had disappeared. Which I'm guessing happened when the startup recovery failed.
I find myself unable to run a full system scan for viruses, which takes too long and the computer crashes before it is done. I think it might be due to overheating, but I can't be certain. I think it usually runs about an hour (more or less) before it crashes.
A few weeks ago, it had a major crash where the startup recovery apparently failed to fix itself (?). After that, things seemed fine for a while and then, I kept having to install Windows updates pretty much every time the computer was on. When I stopped getting update notifications, that's when it started to repetitively crash. I thought I would apply a system recovery to an earlier restore point before all the updates and that's when I found that all the restore points had disappeared. Which I'm guessing happened when the startup recovery failed.
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Acer Aspire 5742G
- OS
- Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
- Motherboard
- Acer Aspire 5742G
- Memory
- 4.00 GB
- Graphics Card(s)
- ATI Mobility Radeon HD 5470
- Sound Card
- (1) ATI HDMI Audio (2) Realtek High Definition Audio
- Screen Resolution
- 1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
- Antivirus
- Norton 360
- Browser
- IE, Firefox