Computer crashes consecutively, no discernable pattern

poucette

New member
Local time
10:36 AM
Messages
2
My laptop keeps crashing at random times. It can be while I'm web browsing, watching a movie, or sometimes it crashes even while only the screen saver is running and no other program.

I find myself unable to run a full system scan for viruses, which takes too long and the computer crashes before it is done. I think it might be due to overheating, but I can't be certain. I think it usually runs about an hour (more or less) before it crashes.

A few weeks ago, it had a major crash where the startup recovery apparently failed to fix itself (?). After that, things seemed fine for a while and then, I kept having to install Windows updates pretty much every time the computer was on. When I stopped getting update notifications, that's when it started to repetitively crash. I thought I would apply a system recovery to an earlier restore point before all the updates and that's when I found that all the restore points had disappeared. Which I'm guessing happened when the startup recovery failed.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5742G
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5470
Sound Card
(1) ATI HDMI Audio (2) Realtek High Definition Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Antivirus
Norton 360
Browser
IE, Firefox
Here is the log.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5742G
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5470
Sound Card
(1) ATI HDMI Audio (2) Realtek High Definition Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Antivirus
Norton 360
Browser
IE, Firefox
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