Computer Crashing with multicolored horizontal lines

jon22706

New member
Local time
12:48 PM
Messages
4
I have been having this problem since I built my computer in January. My entire computer freezes up and I am presented with the following. I have no Idea what is causing this. Please Help!
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64 Bit
Motherboard
Asus M5 A97 R 2.0
Memory
8GB Kingston Fury Ram
Graphics Card(s)
AMD Radeon HD 7850
Hard Drives
Western Digital 500 GB
Antivirus
Windows Security Essentials
Browser
Chrome
is your pc OC'ed in anyway and does it do it when doing certain activities or when just at idle? you might want to look at your event viewer and reseat your ram and gpu, you should probably also run memtest 86 for a few hours and see if it is bad ram. how many ram modules is it?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
10 Pro x64
CPU
Ryzen 9 3900X
Motherboard
Asrock x370 Tachi
Memory
64GB(4x16GB) DDR4
Graphics Card(s)
EVGA 1080ti FTW3
Sound Card
ASUS Xonar Essence STX (V4 Bursons), ODAC rev B, NFB-11, O2
Monitor(s) Displays
3xASUS PB278Q/R, Optoma HD142X
Screen Resolution
3x1440p, 1080p
Hard Drives
512GB 850 EVO(OS, Programs)
4TB (Movies)
3TB (Downloads)
3TB (Programs)
1TB HDD (Games)
2x6TB R1 (videos)
PSU
AX760
Case
Fractal Define R5
Cooling
NH-D15S
Keyboard
Massdrop Ctrl with Box Navy's
Mouse
G903, Alioth XXL Mat
Internet Speed
280/40
Antivirus
MBAM, ESET
Browser
Canary 64 Bit
Other Info
I also own a Thinkpad P50 Xeon 4K, X220T, X1C5
I just ran Memtest Overnight and I don't appear to have any errors. I am not overclocking my PC in any way. The cashing occurs usually when I'm playing games thou steam.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64 Bit
Motherboard
Asus M5 A97 R 2.0
Memory
8GB Kingston Fury Ram
Graphics Card(s)
AMD Radeon HD 7850
Hard Drives
Western Digital 500 GB
Antivirus
Windows Security Essentials
Browser
Chrome
what does core temp say your cpu temps are, what cpu is it and is it using the stock cooler? Core Temp you should let it keep logs in the settings then go play game and when i crashes look back at the logs in your documents folder to see if it hit very high temps. the lines like that normally are more do to GPU's though, did you reseat it yet?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
10 Pro x64
CPU
Ryzen 9 3900X
Motherboard
Asrock x370 Tachi
Memory
64GB(4x16GB) DDR4
Graphics Card(s)
EVGA 1080ti FTW3
Sound Card
ASUS Xonar Essence STX (V4 Bursons), ODAC rev B, NFB-11, O2
Monitor(s) Displays
3xASUS PB278Q/R, Optoma HD142X
Screen Resolution
3x1440p, 1080p
Hard Drives
512GB 850 EVO(OS, Programs)
4TB (Movies)
3TB (Downloads)
3TB (Programs)
1TB HDD (Games)
2x6TB R1 (videos)
PSU
AX760
Case
Fractal Define R5
Cooling
NH-D15S
Keyboard
Massdrop Ctrl with Box Navy's
Mouse
G903, Alioth XXL Mat
Internet Speed
280/40
Antivirus
MBAM, ESET
Browser
Canary 64 Bit
Other Info
I also own a Thinkpad P50 Xeon 4K, X220T, X1C5
Could be a faulty GPU as im sure this is know as some form of "artifact" ? Don't take my word for it, im not 100% certain, a possibility none the less.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64Bit
CPU
AMD A6-3420M 1.5GHZ OC - 2.0GHZ
Memory
4GB DDR3 1600MHZ
Graphics Card(s)
AMD RADEON 6520G+AMD RADEON HD7470M 1GB DDR3
Screen Resolution
1366x768
Hard Drives
500GB SATA
Internet Speed
18Mb Unlimited
Antivirus
AVAST!
Browser
MOZILLA FIREFOX
It looks like a graphic card problem.Remove the card and clean it,if it has an onboard fan,make sure the fan spins freely and the fan intake and exhaust louvres are clean and clear.Visually check the card for any discolouration and/or distortion,especially the capacitors,[large cylindrical components]Clean the card contacts with a pencil eraser and blow out the slot with air,a bicycle pump is a useful alternative if compressed air is unavailable.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made
OS
Windows 7 Home Premium 32bit
CPU
Intel core 2 duo E6420
Motherboard
Gigabyte GA-965P-S3 Rev 3.3
Memory
4gb DDR2
Graphics Card(s)
Asus EN7600GT
Hard Drives
Seagate Barracuda 3.5in ST500DM002
Antivirus
Microsoft Security Essentials
Browser
IE 10
328358d1407371767-computer-crashing-multicolored-horizontal-lines-photo.jpg


I just ran Memtest Overnight and I don't appear to have any errors. I am not overclocking my PC in any way. The cashing occurs usually when I'm playing games thou steam.

Whenever you start seeing lines like that, it's a good indication that the GPU card is going. Another indicator is where all is good until the card heats up... like when gaming.

That said, just to be sure, you could try switching monitors to be sure it isn't the issue (I don't think it is, but...).

The other thing to try... just to be sure, is another cable (again, I'm sure that isn't the issue either... but?).

As to the card... if you're the handy man, you could try taking it apart an re-apply some new thermo paste to the processor itself and see if it holds. If that doesn't work, and you know the monitor, and cable is good, than yeah, the card is going south :(

Sorry.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
What are your GPU temps while gaming? Did your card come with a monitoring utility? You should have a monitoring program like Afterburner which will show an on screen display and allow you to set a custom fan profile that may keep temps down.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
What are your GPU temps while gaming? Did your card come with a monitoring utility? You should have a monitoring program like Afterburner which will show an on screen display and allow you to set a custom fan profile that may keep temps down.

Yeah, but "may" just prolong the issue of needing to replace the card. The weird thing is the OP said this has been happening since January. That's a long time to have that issue and the card still be functional. It's usually a short time between seeing those lines and a dead or totally useless (constant lines) card. I'm thinking one day the OP will turn on the PC and... no video... card dead.

But...

And thanks Steve :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
It sure would be nice to have the power supply listed in jon22706
My System Specs.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
It sure would be nice to have the power supply listed in jon22706
My System Specs.

That's a darn good point. And definitely worth looking into; could also explain the freezes as well.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
Every thing in the computer needs a proper quality power supply. In my opinion trying to trouble shoot a computer without a quality power supply is the tail chasing the dog.

The Graphics Card AMD Radeon HD 7850 needs at least a min of a quality 500W power supply and that is minimum.
If it was my computer I would at least have a 650W.

A poor power supply will drive a video card crazy.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Yeah but those lines usually indicate a failing video card, and not necessarily a PS issue. Anyway I think we should wait and see what the OP posts before going any further.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
Sorry about the late reply guys, I opened my computer removed the video card and cleaned out some dust. Just a few moments ago my computer crashed with the multicolored horizontal lines again. The power supply that im using is a Corsair Builder Series CX 500 Watt ATX/EPS 80 PLUS (CX500).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64 Bit
Motherboard
Asus M5 A97 R 2.0
Memory
8GB Kingston Fury Ram
Graphics Card(s)
AMD Radeon HD 7850
Hard Drives
Western Digital 500 GB
Antivirus
Windows Security Essentials
Browser
Chrome
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
No worries! The card is still covered by warranty so Ill just contact the company and get a replacement
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64 Bit
Motherboard
Asus M5 A97 R 2.0
Memory
8GB Kingston Fury Ram
Graphics Card(s)
AMD Radeon HD 7850
Hard Drives
Western Digital 500 GB
Antivirus
Windows Security Essentials
Browser
Chrome
No worries! The card is still covered by warranty so Ill just contact the company and get a replacement

Good luck. And please keep us informed.

Thanks.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
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