Solved Computer Crashing

PA724

New member
Local time
9:41 AM
Messages
24
Dell Optiplex 745 running Windows 7 Professional Service Pack 1 32 bit operating system
Intel Core 2 CPU 6300 @ 1.86 GHz
4 GB of RAM

Just a few days the computer started crashing and giving me BSOD. Different codes each time, but I cannot understand any of them anyhow. Minidump file does not seem to be being created.

I have uploaded the file per your instructions.

Someone please help.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
MemTest

Just ran MemTest86+ v 4.10 with no problems detected after one (1) full pass.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
BSOD Screen Shot
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Windows Genuine Activation Report

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-W77P3-QT826-2RMPH
Windows Product Key Hash: JEl2ofSQPjPrkCTU4MA9U6LSpIM=
Windows Product ID: 00371-OEM-8992536-55631
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6DA71E2A-8ABB-4B59-9F86-33E152F5D3B9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6DA71E2A-8ABB-4B59-9F86-33E152F5D3B9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2RMPH</PKey><PID>00371-OEM-8992536-55631</PID><PIDType>3</PIDType><SID>S-1-5-21-1100368962-363788282-525290713</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex 745                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.3.1 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070521000000.000000+000</Date></BIOS><HWID>EFD73B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 90a61a0d-0b76-4bf1-a8b8-89061855a4c9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-925-355631-02-1033-7601.0000-0272012
Installation ID: 013421751832333133329991662101367450936445905493246050
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2RMPH
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 11/26/2015 5:25:34 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:8:2015 19:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAwABAAIAAAABAAAAAQABAAEAeqiK/pgkTmu2hi73xv2w/2YqQj2+byqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          B8K    
  FACP            DELL          B8K    
  HPET            DELL          B8K    
  BOOT            DELL          B8K    
  MCFG            DELL          B8K    
  SSDT            DELL        st_ex
  ASF!            DELL          B8K    
  TCPA            DELL          B8K    
  SLIC            DELL          B8K
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
Got another BSOD Screen Shot to share:
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
Please run the dm log collector again, for updated info and to add the dumps of the new crashes.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
BSOD is not creating a minidump file though told and set to do so.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
Please make a screenshot of your bluescreen settings and post it.
Please make sure the Windows Error Reporting Service is set to manual.
Search "services.msc" (without quotes) > search "Windows Error Reporting Service" service > right click this service and check the startup type.​
Please make sure your not using any cleanup method or program, they remove the dumps.
Please make sure your pagefile is properly configured
The complete memory dump will require that there is a page file set to at least the size of physical memory installed plus 1MB (for the header).
Virtual Memory Paging File - Change
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Here is pic
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
Windows error reporting service was set to manual startup type. I switched to automatic.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
Windows error reporting service was set to manual startup type. I switched to automatic.

Set it back to manual, it must be manual.
If it is not set to manual no dump will be created on a bluescreen.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
New bsod i just got.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
Sorry, i will switch to manual
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
Ok. It is back to manual.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
Just ran SFC / Scannow and no issues.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
And another bsod just happened
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
Has a dump been saved?

If it has or hasn't, please run the dm log collector and upload the new zip.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Here you go. Thanks.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
Also, want to share something else I tried. I removed the hard drive and inserted another clean hard drive that I know works. Tried to use the Windows 7 disk to install and the system crashed about 1/2 through on several occasions.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 32 bit
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