Computer Disconnects every 30 Seconds (video inside to show problem)

[moknathal]

Hello.

So yesterday we went from using WiFi on all our computers to using Netgear Powerline. the speed jump was just amazing and i cant be more happy with it. But my brothers computer keeps Losing connection every 30 seconds or so while he plays a game or watches a live stream on Twitch TV.

Our Network items:

ISP - Comcast
Router - cisco valet plus
Powerline - netgear powerline 500 nano
Modem - motorola surfboard extreme

I am not sure what could cause this. and i have tryed researching everything. Here is a 35 second video showing you what happens. i filmed the internet connected symbol by the clock in the lower right hand corner of the start bar to show you how it disconnects than reconnects while watching a live stream.



Please let me know how to fix this issue asap.

Thanks for your help i will check back here every 10 min or so from the time of this posting

 

[ICIT2LOL]

Hello Mok I suppose you have checked that drivers for the modem, router and board network adaptors are up to date? Personally I like to use the manufacturers site for drivers rather then the Windows check but it up to you.

The board drivers are here

GIGABYTE - Motherboard - Socket 1366 - GA-X58A-UD3R (rev. 2.0)

Oh menat to metion try rebooting the modem and router and check all the cables.