Computer freezes after installation of a new graphic card.

[remoticboy]

Bought a new a new Sapphire AMD/ATI Radeon HD 6570 1 GB DDR3 Graphics Card and installed it into my pc. Also changed my PSU FROM 350W TO 450W. Installed the latest drivers.

Now, the problem started with BSOD first. Right after 15 minutes of starting up my pc, BSOD appears. Later I uninstalled the drivers for the card and installed it again, now the computer totally freezes. This happens while playing games, or while hearing music or browsing net.

Any solution to this?

 

[johnebadbak]

suggestion check in the device manager the graphics resources that there is " no conflicts"
right click on "my computer/device manager" open properties on the graphics card and click resources

 

[tlarseth]

Please post your results from following these steps if you can. BsoD Posting Instructions

Also what was your old video card, and did you uninstall it first before upgrading?

 

[remoticboy]

@johnebadbak: no conflicts.

@tlarseth: BSOD stopped. Now the system just freezes randomly while gaming. maybe after an hour I start gaming or sometimes after 2 hours. Also, this is my first graphic card. So, no question of uninstalling, rite?

 

[tlarseth]

But, did you uninstall the onboard drivers, and I would check in your BIOS to see if there is an option to turn off the onboard while you are using the add-on card.

Also, what brand of PSU did you get, some 450W are notorious of only being able to push out about 325W on a steady basis. And if you have a decent CPU, 450W might not be enough anyways, I try to stick above 600W if possible, you can get a good 600-650 Watt for the same price you probably paid for your 450W.

Also, did you use the AMD/ATI site for the driver update, to be sure uninstall it, and use these drivers to be sure if it persists, you can try the beta drivers, they might help.

To further the device manager, there is a checkmark to show hidden devices, click it and you can try disabling the onboard video adapter from there as well.

 

[remoticboy]

@tlarseth: I dont know whether the psu is a shitty one, but I just bought it anyway. and when I went to device manager, checked show hidden devices, nothing came up. There is only the Video card in the display adapter section.

 

[tlarseth]

Okay, what brand of PSU did you get? The Sapphire series of GPU is pretty power hungry, we are not trying to be rude, but trying to help you out, that is why we ask the questions we are.

 

[remoticboy]

Hey, even I meant nothing. I know this website for long, and respect and love everything about it.
The psu I bought was of Zebronics ZEB-450W (DSATA), 20+4 PIN - Power Supplies - Economy Series - Zebronics - Always Ahead - Largest Range of Peripherals

 

[shawnglory]

If it's 450w its quite lacking to be frankly honest even if it's certified 80 plus. Random freezes can be due to power issues too. But to be safe try it out with another psu maybe 650w

 

[1Bowtie]

If it's playing a game for an hour, sounds to me like it's getting hot, leave the side off the comp and check if the fan is spinning on the video card if not some cards have an extra power connector. Just some things to check

 

[bobkn]

Hey, even I meant nothing. I know this website for long, and respect and love everything about it.
The psu I bought was of Zebronics ZEB-450W (DSATA), 20+4 PIN - Power Supplies - Economy Series - Zebronics - Always Ahead - Largest Range of Peripherals

I see no specs for that PSU at the Zebronics link, or anywhere else. That doesn't bode well.

Did you notice the current rating at +12V on the label? If the total current on the +12V rails is much less than 30A, it's probably junk.

 

[remoticboy]

thanks everybody. I'm planning to change my psu. may be to corsair vs450. I dont think i'll be able to buy something of 650W, way out of my budget. any other suggestion would be deeply appreciated.

 

[remoticboy]

and yeah @bobkn, its definitely junk. you dont wanna know whats written on it!

 

[tlarseth]

Hey, even I meant nothing. I know this website for long, and respect and love everything about it.
The psu I bought was of Zebronics ZEB-450W (DSATA), 20+4 PIN - Power Supplies - Economy Series - Zebronics - Always Ahead - Largest Range of Peripherals

I would pretty much say it is that power supply, they have various issues with not being able to supply constant power to it, also by looking at the unit it has no real heat management, so I would say it is overheating as well.

 

[remoticboy]

@tlarseth : if it is heating issues, what do you suggest? I install one more cabinet fan inside it? or anything else?

 

[tlarseth]

@tlarseth : if it is heating issues, what do you suggest? I install one more cabinet fan inside it? or anything else?

If it is a PSU over heating issue, if there is two open sides opposite of each other, you can try a fan blowing in one vent and blowing away from the other, creating a wind tunnel effect, you can also upgrade to a better quality PSU, but I assume that is out of the question since you bought a low end one, I assumed money is a bit tight, which I understand. What you can do is try to reduce the load on it.

Turn down the resources that Windows uses, and set it to best performance under advanced system settings (Instead of letting Windows decide). Also any unused parts in your tower can be disconnected like any PCI modems or the such, and if possible and feasible, until you can get a new PSU you can go into advanced system power management and throttle your CPU a bit, this will reduce some of the load on your PSU.

 

[remoticboy]

sure. i'll try. and thanks a lot.

 

[tlarseth]

What I did was since my desktop had two CD-ROM drives, a DVD-ROM, and a CD-R/W, I unplugged my DVD-ROM, since I never used it. I also removed my PCI Modem, since I never used it, and reduced my number of Hard Drives down to one. I had 3 installed, one for Windows, one for my game installs, and one for My Documents. I changed the system so I only used one Hard Drive. I also disabled several optional stuff in the BIOS that consume power, but not all BIOS give you that much customization power, I also underclocked my CPU a bit...I have an AMD CPU and ATI Video Card, Catalyst Control Center has an option to throttle down the speed of your CPU, I set my 2.2Ghz to run at 1.8Ghz, and noticed a big difference on how much power it was using, but the CPU is not as fast when you do this, so gaming will suffer a bit, you will have to experiment to find a setting that is right for you.

 

[remoticboy]

@tlarseth: Thats good advice man. I'm doing the same thing. But, as you said, it'll take time. And since I wont be able to buy a new psu anytime soon, I'll have to adjust.

And yeah, my system freezes rarely now. I play a lot, as usual. But it freezes rarely, randomly. Anyway, just to get the best performance out of my card, I'll change my psu, once I make enough cash.

 

[tlarseth]

When the time comes, start a new thread for it, and we can give advice on a good one from our experiences.