Computer freezes at Starting Windows screen everytime.

[countrygirl91]

Okay so in May I went to turn my computer on like normal and it went to the starting windows and stayed there for 5 minutes which I found weird I quickly shut it off then turned it back on, I waited 10 minutes and the fan got really loud and really hot then shut itself off. The computer was normal just hours before this.


I ended up taking the computer apart, cleaning the fan thinking the fan was dirty, then it wouldn't come back on at all. So I left it alone saying I was gonna find a computer place and take it there but I got sidetracked. My husband gave the computer to my dad a few weeks ago and my dad got it to come back on turns out the power plug wasn't plugged in from where I had took it apart. Well it comes back on but low and behold, it still freezing at "starting windows" just like before I took it apart. It will start normally but when it gets to the "starting windows" screen it stays there for about 5-10 minutes, the fan gets really loud, then it shut offs. I'm not sure whats wrong with it. I have some pictures in it that haven't been backed up so I can't do anything that will lose files. I thought it was the fan because it had shut off before when it got overheated, but my grandma's computer fan is broke and her computer works normal, it just shuts off if it gets too hot, and I've had to replace a fan in other computers and it would just shut off, not freeze at the same place no matter what.



Its a HP laptop and has windows 7. Also I'm not hugely computer smart so please speak english when answering.

 

[Tookeri]

Hi and welcome to SevenForums!

Assuming that it's not a serious hardware problem..... If you haven't tried booting to Safe Mode I suggest you try that. It'll load Windows with a minimum configuration that sometimes allows Windows to start when it can't be started normally. It may be a little technical but the tutorials are well explained and includes pictures.
http://www.sevenforums.com/tutorials/69585-safe-mode.html see option one

When you boot the PC press and keep tapping the F8 key about every second until you see a black and white menu. From there you can select Safe Mode. More info and a screenshot:
http://www.sevenforums.com/tutorials/666-advanced-boot-options.html see #3

If you can start in Safe Mode you should be able to save your pictures, for example to a USB.
If not, there are other ways to rescue them, for example this way but it requires to install a program and burn a CD to boot from, or a USB:
http://www.sevenforums.com/tutorial...ate-live-cd-dvd-usb-use-emergency-backup.html

 

[countrygirl91]

I just tried safe mode as well as safe mode with networking and both times it froze at aswRvrt.sys. I looked that up but most other people who had it hang there were able to boot normally. I don't know how to get my files? I have up to December backed up so I have about 3-4 months not backed up, most of them are thankfully still on my camera but there's about 30-50 that aren't.

 

[Tookeri]

That file is a driver for Avast software. I looked it up too and many couldn't solve it and was adviced to do a factory reset or a clean install. But here's one more thing you can try: Using Last Known Good Configuration

Also take a look at the Peppermint link in my previous post. That should be able to save your files.