Hi; have win 7 sp1 on dell xps 8300; has been working fine for about 2+ years; infact, I have another exactly same config still on 24hrs per day and working fine. This computer started to act up last month or so. Its on 24/7. Some mornings, the screen would be black and mouse/keyboard would not bring windows back; the computer was NOT in sleep mode and was still on but nothing would make it respond. I would have to shutdown and restart. A few times, has frozen while working such as in word.
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I have updated all drivers, played with windbg, etc and cant figure out what is causing the issue.
Changed the ram, changed the bootup ssd... all same issue; only happens 1-2 every couple of weeks. Also, have added a usb3 card but that's recent which does not have correct driver but problmes started before this and have not removed it yet but will.
I have attached the diagnostics; any help would be appreciated.
thnx
\
I have updated all drivers, played with windbg, etc and cant figure out what is causing the issue.
Changed the ram, changed the bootup ssd... all same issue; only happens 1-2 every couple of weeks. Also, have added a usb3 card but that's recent which does not have correct driver but problmes started before this and have not removed it yet but will.
I have attached the diagnostics; any help would be appreciated.
thnx
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell xps8300
- OS
- wim 7 64 sp1
- CPU
- i7 2600
- Motherboard
- Dell
- Memory
- 16GB
- Hard Drives
- ssd; wd 3tb green; 4tb hgst
- Antivirus
- eset