Computer goes into BSOD when I plug in my mouse

keivi

New member
Local time
6:57 AM
Messages
15
Hello guys,

Recently my brother returned from a trip to Shanghai, and he brought me this new mouse. I think it's one of those cheap chinese "gaming" mice, judging from the fact that it has no brand and nothing written on it.
I plugged it in on the USB port (tried both 2.0 and 3.0) and it immediately gave me a BSOD after trying to install the device drivers. I tried this several times, almost everytime it gave a BSOD, except this one time I got it working, but when I unplug and plug again, it goes into BSOD again.

I'm also attaching the dump file. Any help is greatly appreciated.
 

My Computer My Computer

At a glance

Windows 7 ProfessionalIntel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CP...8.00 GBXFX Radeon R9 280X 3Gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Professional
CPU
Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Motherboard
Asus H81-Gamer
Memory
8.00 GB
Graphics Card(s)
XFX Radeon R9 280X 3Gb
Hard Drives
WDC WD5000AAKX-60U6AA0 ATA Device
Stop using that mouse; put your known good mouse back on.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitDesktop i5; Acers i5 & i7desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Stop using that mouse; put your known good mouse back on.
I kinda figured I maybe should no use that mouse, but I need more information why it's exactly not working and if there's any way to fix it.

I tried the mouse on my old computer (purchased 3 years ago) and the mouse works fine. On my current computer it causes a BSOD mentoning something about HIDPARSE.sys.

Why is this happening?
 

My Computer My Computer

At a glance

Windows 7 ProfessionalIntel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CP...8.00 GBXFX Radeon R9 280X 3Gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Professional
CPU
Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Motherboard
Asus H81-Gamer
Memory
8.00 GB
Graphics Card(s)
XFX Radeon R9 280X 3Gb
Hard Drives
WDC WD5000AAKX-60U6AA0 ATA Device
Why it happened can't be explained, because there is no minidump, possible due to the many updates missing.
Code:
Hotfix(s):                 5 Hotfix(s) Installed.
You need to get your system up to date.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Why it happened can't be explained, because there is no minidump, possible due to the many updates missing.
Code:
Hotfix(s):                 5 Hotfix(s) Installed.
You need to get your system up to date.

As in install the Windows updates?
 

My Computer My Computer

At a glance

Windows 7 ProfessionalIntel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CP...8.00 GBXFX Radeon R9 280X 3Gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Professional
CPU
Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Motherboard
Asus H81-Gamer
Memory
8.00 GB
Graphics Card(s)
XFX Radeon R9 280X 3Gb
Hard Drives
WDC WD5000AAKX-60U6AA0 ATA Device
Yes, there is an exception for the Windows 10 update because it is not recommended for now to perform such updates while a system may be unstable for some unknown reason.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Yes, there is an exception for the Windows 10 update because it is not recommended for now to perform such updates while a system may be unstable for some unknown reason.

I installed the essential updates Windows came up with (a bunch of them) and the problem still persists.
Here is the updated dump file taken after applying the updates.
 

My Computer My Computer

At a glance

Windows 7 ProfessionalIntel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CP...8.00 GBXFX Radeon R9 280X 3Gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Professional
CPU
Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Motherboard
Asus H81-Gamer
Memory
8.00 GB
Graphics Card(s)
XFX Radeon R9 280X 3Gb
Hard Drives
WDC WD5000AAKX-60U6AA0 ATA Device
Update/reinstall the Intel USB drivers
https://www.asus.com/Motherboards/H81GAMER/HelpDesk_Download/
Code:
fffff880`035152f8  fffff880`04aebdc0Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
 iusb3xhc+0x6adc0

2: kd> lmvm iusb3xhc
Browse full module list
start             end                 module name
fffff880`04a81000 fffff880`04b44000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR="Red"]Fri Mar 29 13:36:19 2013[/COLOR] (51558AC3)
    CheckSum:         000C59AC
    ImageSize:        000C3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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