Solved Computer hangs on boot.

RogerR

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Computer hangs on Verfiying DMI Pool.

This is an extension of a long-running intermittent problem. At irregular intervals of days weeks or months, my computer will fail to start windows at power up, hanging at that point in the boot cycle where it would decide which device to boot from.

Cutting right to the chase, if I use Minitool Partition Wizard to boot from and then select "Boot from Hard drive" (instead of into PW), Windows will start normally. Currently, if I try to start directly it hangs indefinitely.

Does this point to a motherboard / CMOS issue rather than a hard drive boot sector malfunction? I've been running this system for 4 or 5 years and nothing is overclocked - the m/b is reset to its stable defaults.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
OK - clarifying. They system is hanging at "verifying DMI pool". I've read lots of treads here and elsewhere about it, and have tried to repair it using the BOOTREC commands as detailed here
System will not boot to Windows 7 Professional [Solved] - Windows 7 - Windows 7
and here
How To Rebuild the BCD in Windows

bootrec /fixmbr completed successfully but
bootrec /scanos found 0 windows installations.

bcedit /export c:\bcdbackup failed - "The requested system device cannot be found."

I'm guessing this means it can't find a C drive?

What now?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
The boot repair commands as well as dozens of other tests are all automated in Win7
Startup Repair. Try that first.

Since you have the PW CD, boot into it to confirm the 100mb SYsReserved or C partition is
Partition Marked Active and if not Modify>Set to Active, OK. Then highlight the Win7 disk, from Disk tab select Rebuild MBR, OK, Apply both steps. Then run Startup Repair a few times again.

If no joy work through the steps for Troubleshooting Windows 7 Failure to Start
 
Sadly, the drive seems to have failed - click of death - and I am waiting on a replacement. Ugh.

I wish I could resurrect it for long enough to clone it, but it doesn't look good.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
Have you tried booting Win7 installation media or System Repair Disk
to rescue your data with Copy & Paste - in Windows Recovery Console?

Tried repairing from the install CD, but the failed hard drive is the OS drive - it just clicks (i.e. is powered) whenever the system tries to read it. PW can't find it either.

Does anyone have any tips on getting that bad drive to operate - for even a little while?


I'm replacing it a Samsung SSD that has data migration tools and hoping that if I could resuscitate the drive for an hour I could get windows moved to the new drive.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
I was getting that it was your CMOS or a bad HDD.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP DV5 1132 Entertainment Notebook
OS
Windows 7 Ultimate x64
CPU
Intel Mobile Core 2 Duo T5800 @ 2.00GHz
Motherboard
Quanta 3602
Memory
4.00GB Dual-Channel DDR2 @ 398MHz (6-6-6-18)
Graphics Card(s)
Intel Mobile Intel 4 Series Express Chipset Family (Merom)
Sound Card
IDT High Def
Monitor(s) Displays
Built-in OEM Display, 26" Toshiba External Flatscreen
Screen Resolution
1280x768
Hard Drives
Fujitsu 220GB (SATA-II 3.0Gb/s OEM), Crucial SSD M4 128GB (SATA-III 6.0Gb/s)
PSU
OEM Laptop PSU
Case
OEM
Cooling
OEM
Keyboard
Built-in OEM
Mouse
USB Optical Mouse
Internet Speed
Turtle
Antivirus
Microsoft Secirty Essentials
Browser
Firefox
Other Info
Broadcom 802.11g Network Adapter

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
Have you tried booting Win7 installation media or System Repair Disk
to rescue your data with Copy & Paste - in Windows Recovery Console?

Tried repairing from the install CD, but the failed hard drive is the OS drive - it just clicks (i.e. is powered) whenever the system tries to read it. PW can't find it either.

Does anyone have any tips on getting that bad drive to operate - for even a little while?


I'm replacing it a Samsung SSD that has data migration tools and hoping that if I could resuscitate the drive for an hour I could get windows moved to the new drive.

You can try browsing in using the method I gave you above in the blue link to see if it sees the drive and data to copy it out.

You can also try the Hard Drive Diagnostic Procedure extended CD scan to see if it will repair enough to rescue the data.
 
Is it a Seagate HDD?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64-bit
CPU
Intel 4690K
Motherboard
Asus Tuf Gryphon Z97
Memory
Corsair Vengeance 2133
Graphics Card(s)
EVGA GTX1060
Screen Resolution
1080p
Hard Drives
Crucial m500 SSD 240gb
PSU
EVGA
Case
Fractal Design
Cooling
H7
Browser
Chrome
It was a WD and it was 5 years old ... but that's the current version of forever, eh? I was not able to revive it long enough to get anything from it. All signs pointed to a control hardware failure, though SMART said it was just fine ... until it wasn't! I opened it up and the heads just refused to seek across the platter (they were not stuck).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
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