Computer keeps crashing. Firefox issue?

[capheine]

Hey folks -

My computer keeps acting funny. I've had the following problems, off and on:

1. Firefox will just crash for no reason
2. My system will BSOD out of nowhere
3. My system will reboot itself without BSOD-ing first

All three of these things happen only when I'm using Firefox or when I have used Firefox during a session.

I always shut my computer down completely when I'm not using it. If I boot my computer up and do something on it OTHER than Firefox (like play a game, work on documents, listen to music, or browse with IE), it runs like a charm.

Firefox version is 3.6.3

Thanks for any help you can offer

 

[JMH]

Hey folks -

My computer keeps acting funny. I've had the following problems, off and on:

1. Firefox will just crash for no reason
2. My system will BSOD out of nowhere
3. My system will reboot itself without BSOD-ing first

All three of these things happen only when I'm using Firefox or when I have used Firefox during a session.

I always shut my computer down completely when I'm not using it. If I boot my computer up and do something on it OTHER than Firefox (like play a game, work on documents, listen to music, or browse with IE), it runs like a charm.

Firefox version is 3.6.3

Thanks for any help you can offer

Hello & welcome,
I suggest you use another browser {test with IE} to see if it eliminates this problem .

You could also check the red error messages in the Event Log for more information:
a. Click "Start", input "eventvwr" (without quotation marks) in the Start
Search bar and press Enter.
b. Go to Windows Logs - Application - note red errors.

Please report back with the results.

 

[capheine]

No "red errors" show up.

I'm using IE for now, until I can figure out what's wrong... but I certainly prefer Firefox and would like to use it again ASAP.

 

[CarlTR6]

Under Tools in Firefox, do you have Error Console? If so, click on that and review your Errors and Warnings.

 

[capheine]

Hi CarlTR6

No "errors" in the Error Console. All the warnings seemed to be referencing HTML code.

Is there something in particular I should be on the lookout for?

 

[CarlTR6]

I, too, get warnings referring to HTML code. There can be a lot of reasons for that. I don't think that is a big concern as far is your problem is concerned.

Firefox will generally log an error if it is crashing. That is what I was hoping you would find. With no red errors, I do not know what is causing your problem. I will have to think on this and hope that another here will have an idea.