Computer keeps freezing up.

[Noto]

Hello. My computer has, since i've gotten it half a year ago, kept freezing up every day or two. It occures randomly and i have tried my best to troubleshoot the issue. I'm no computer wiz but i have been using computers for 10 years now and usually i can figure out what the problem is, but this time i'm stumped. Let me describe what happens; my computer will 'freeze' up at any time, be it at user login, idle, when whatching a movie/stream or playing a game. I varies a bit but typically i can't switch program, mouse pointer will work sometimes for a minute or so, sometimes sound goes all crazy and 'repeatative' (i have switched soundcard so that should not be the issue). I've had 1 bluescreen but that is all, the rest of the crashes are all freezing, only thing to do is hit the reset button and i'm good to go again for some time. This happens on avarage once every 2 days of use, but sometimes it can happend 3 times in one day. Where do i go from here? What should i look into? Any ideas would be greatly appreciated

 

[Lomai]

Hi Noto

Welcome to Seven Forums

Stick to basics:
Have you tried updating your video-card drivers?
Have you updated your motherboard drivers? Latest direct X from Microsoft?
Some of the experts on this site will request that you upload a minidump of your BSOD (freeze) - check this link on how to do that.

Question - do you remember any recent changes (hardware and/or software) that you did prior to these issues occurring?
I am guessing it could be power-related or a hardware failure.

Regards

 

[Noto]

Videocard updated, Direct X updated, motherboard... well MSI seems only to have 'live' update and im trying it now, not looking good. Will try to attatch minidumps now.

 

[Noto]

Question - do you remember any recent changes (hardware and/or software) that you did prior to these issues occurring?

Not really, this issue has been with me ever since i got the computer in december.

 

[kucing13]

try system repair
or sfc/scannow

feel free to ask

 

[Lomai]

Hi Noto


Do you have a spare mouse and/or keyboard lying around that you could interchange with what you have connected at present?
What security/malware software are you running at present?

Regards

 

[Noto]

I have 3 mouses that i switch around (prefer my logitech) as for keyboard, switched that 2 months ago due to an orange juice accident, a plain microsoft one currently.

I run Nod32 and whatever is built into windows.

 

[Noto]

try system repair
or sfc/scannow

feel free to ask

I did the scan, it found some errors.
System repair seems radical, is it recommended?

 

[kucing13]

try system repair
or sfc/scannow

feel free to ask

I did the scan, it found some errors.
System repair seems radical, is it recommended?

what errors does it found?

 

[Noto]

The CBS.log is quite large, not really sure how to read what the errors are.

 

[kucing13]

you could paste it into notepad and attach it

fell free to ask

 

[Noto]

Done

Ninja edit, it does state in cmd window that all these errors are fixed.

 

[kucing13]

yes it does. and the errors seems come from your tcpip.sys
tcpip.sys controls the max number of TCP/IP connections that are allowed which deals with your internet connection. LAN i think. try rebooting if sfc/scannow solved your problem already

 

[Noto]

Just crashed, could not switch programs, mouse stopped working after 30 seconds, sound keept working BUT it was metallic and slow.

 

[kucing13]

I guess that goes for system repair. i have several suggestion if you want to try it

try updating your network card .You have amd 64 in your error log if i'm not mistaken

 

[Noto]

Hmm i have an intel processor, i will try a different network card.

 

[kucing13]

keep us posted

 

[Noto]

Just had another crash, different networkcard with new drivers. Any suggesions for trouble shooting appreciated

 

[CarlTR6]

yes it does. and the errors seems come from your tcpip.sys
tcpip.sys controls the max number of TCP/IP connections that are allowed which deals with your internet connection. LAN i think. try rebooting if sfc/scannow solved your problem already

tcpip.sys is a Windows driver and is usually not the offending driver. I would suspect another cause.

@Noto, can you attach your latest dmp files? What anti-virus and firewall are you running?

 

[Noto]

Sadly i have no dmp files, only 2 'old' ones. My computer freezes up and requires a hard reboot.
Using NOD32 and what ever protection windows gives me.