Solved Computer keeps freezing

DestinyTN

New member
Local time
3:37 PM
Messages
6
Hi. Like it says in the title, my computer keeps freezing randomly. I've noticed it happens pretty often if I have too many tabs up in Chrome or am just trying to copy files over to my external hard drive. There's no BSOD; it just forces me to shut down manually.

I've done most of my important Windows Updates (it froze again when I tried to install the last one) and I've run the tool on Dell's website to see if my drivers were out of date and it doesn't look like it. I've also gone into Device Manager to update the "display adapters" and it tells me that's up to date too.

Any help would be much appreciated.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Alienware
Memory
8.00 GB
Graphics Card(s)
(1) ATI Mobility Radeon HD 5870 (2) ATI Mobility Radeon HD
Sound Card
(1) ATI High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP w2007
Screen Resolution
1680 x 1050 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD5000BPKX-00HPJT0 ATA Device (2) Kingston DataTraveler 2.0 USB Device (3) Kingston DataTraveler G3 USB Device
Haven't you ever updated the display driver? Do it right now! Get it from here: Legacy

See how it goes. Let us know.
_____________________________________________________________________
Code:
BugCheck 116, {fffffa8008221320, fffff88003c64dcc, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
[COLOR=Red]Probably caused by : atikmpag.sys [/COLOR]( atikmpag+6dcc )

Followup:     MachineOwner
---------
Code:
    Image name: atikmpag.sys
    Browse all global symbols  functions  data
[B][COLOR=Red]    Timestamp:        Wed Aug 11 06:43:54 2010[/COLOR][/B] (4C61F952)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hi, thank you for your reply.

I tried updating my display driver like you suggested (Crimson Edition 16.2 Beta), but it froze up again an hour into use. At the time, I had about seven or so tabs up in Chrome (it has happened with fewer tabs though) and had literally just paused Winamp. I don't think that counts as heavy usage.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Alienware
Memory
8.00 GB
Graphics Card(s)
(1) ATI Mobility Radeon HD 5870 (2) ATI Mobility Radeon HD
Sound Card
(1) ATI High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP w2007
Screen Resolution
1680 x 1050 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD5000BPKX-00HPJT0 ATA Device (2) Kingston DataTraveler 2.0 USB Device (3) Kingston DataTraveler G3 USB Device

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I think that solved it! I tried opening a ridiculous number of tabs and nothing's frozen up the entire day! Thank you so much for your help! :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Alienware
Memory
8.00 GB
Graphics Card(s)
(1) ATI Mobility Radeon HD 5870 (2) ATI Mobility Radeon HD
Sound Card
(1) ATI High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP w2007
Screen Resolution
1680 x 1050 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD5000BPKX-00HPJT0 ATA Device (2) Kingston DataTraveler 2.0 USB Device (3) Kingston DataTraveler G3 USB Device
Let us know for any further issue.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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