Solved Computer not detecting network hardware

[kmeyer]

Hello,
I recently installed Windows 7 Ultimate x64 onto a laptop which once has had working internet.
Since the installation has been completed, I no longer have access to internet. Wireless or wired.

In the bottom right of the screen it has the network icon with a red X through it. When I try to troubleshoot it says:
Windows did not detect a properly installed network adapter. Seeing as the network adapter has worked previously I am stumped. I have tried installing drivers but none of them have seemed to work.
It seems like the computer is not registering there is hardware for the internet.

Also, when I go into my device manager, there isn't an option for network adapters there.

Any help would be greatly appreciated as this has been stumping me all day long.

Thanks.

 

[Kaktussoft]

I recently installed Windows 7 Ultimate x64 onto a laptop which once has had working internet.

just before the installation network adpater was working fine?

Post screenshot of "device management" please

 

[kmeyer]

 

[kmeyer]

Tried to get as much info in the picture as possible

 

[kmeyer]

I don't know if it matters but I went from W8 to W7 install.... I'm wondering if I lost drivers or connection to the hardware somehow while doing that =/
But it was working on W8 and now is not working on W7

 

[Kaktussoft]

All drivers are fine in device manager. Expect those under "other devices". It displays the type it detects. But win7 hasn't drivers out-of-the-box for it.

What type model laptop is it?

 

[kmeyer]

Gateway NE56R27u

 

[Kaktussoft]

You're trying to connect the machine wired (using network cable) or wirelessly? If you make that work first... you are connected to internet and hopefully "windows update" will get the remaining drivers.

It's a very new machine... win7 hasn't the correct drivers out-of-the box.

 

[kmeyer]

Even if I connect it hardwired it doesn't connect to the internet either.

 

[Kaktussoft]

Fill this in http://www.sevenforums.com/profile.php?do=extra

 

[kmeyer]

When I troubleshoot it gives me an error saying:

Install a driver for your network adapter

Windows did not detect a properly installed network adapter. If you have a network adapter, you will need to reinstall the driver.

 

[kmeyer]

Can't find what hte motherboard is

 

[Kaktussoft]

When I troubleshoot it gives me an error saying:

Install a driver for your network adapter

Windows did not detect a properly installed network adapter. If you have a network adapter, you will need to reinstall the driver.

If course I know alreaydy... lot of drivers still missing. First let's fix the wired issue. So atach the cable

LAN DriverBroadcom15.0.1.011.2 MB05/14/2012

Click on down array... this will start the download. Put that zip file on usb-stick and attach to faulty system. Open the zip file. Browse tox 64 folder in zip file. Double click on the setup.exe

wired is working afterwards? You have "network adapters" in device manager?

 

[Kaktussoft]

Can't find what hte motherboard is

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html#post1530002
Can be done later!
First make it work wired!

 

[kmeyer]

Yup! Internet connected when hardwired

 

[Kaktussoft]

Run windows update. It will find remaining drivers I hope.
Post final device manager screenshot
Also later:

now goto http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=4266
Need to know the hardware on your system to choose the right driver? Download Hardware Vendor Detection Utility .

 

[kmeyer]

Oh you know, only 140 updates to install

 

[Kaktussoft]

Gateway Support - Downloads & Support Documents - Notebook / NE Series / NE56R
Download and install the LATEST driver from all sections. But skip VGA and Wireless LAN section.
Need to know the hardware on your system to choose the right driver? Download Hardware Vendor Detection Utility

What's vendor of wireless LAN? What's vendor of GPU card (video card)? Maybe the utility can doenwload/install driver for you(?)

 

[Kaktussoft]

Oh you know, only 140 updates to install

But can you run this Download Hardware Vendor Detection Utility

and post screenshot. Is there an option to install the drivers for detected hardware?

 

[kmeyer]